Back to the registry
Agent passport

Sanas

Sanas · Customer Service

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User ratingNot rated0 reviews · G2 5
Runs onUnknownSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

At Sanas, we help enterprises improve customer service, increase efficiency, and grow revenue with a category-defining Speech AI platform. Our technology provides real-time applications for accent translation, speech enhancement, and language translation that help organizations eliminate friction and deliver a seamless experience for customers and agents alike.

By turning raw, variable audio into a clean and consistent signal for both humans and systems, Sanas empowers organizations to unlock global talent, drive unparalleled operational performance, and deliver higher levels of customer satisfaction at scale.

Show the rest of the publisher’s description (10 more lines)

Sanas includes:

Real-Time Accent Translation

Voice Intelligence & Speech Enhancement

Real-Time Language Translation

Background Noise Removal

On-Device Privacy & Security Controls

Native Integration for major CCaaS and UCaaS platforms

Our speed of innovation and deep focus on communication clarity reflect our commitment to ensuring businesses everywhere can deliver better customer experiences across any industry. Sanas combines enterprise scale with seamless technical integration, delivering unprecedented advantages of speed, reliability, and security. We deliver solutions dedicated to high-growth verticals including Financial Services, Healthcare, BPO, and Retail.

Sanas delivers immediate, measurable improvements across critical business metrics, including up to a 25% improvement in CSAT scores, a 40% lift in NPS, and a 38% reduction in average handle time. With a 97% agent adoption rate, our human-first AI ensures that your global workforce can communicate with total confidence.

Sanas offers custom products, packages, EULAs, and private offers. Please contact AWSmarketplace@sanas.ai for more information.

Highlights

Highlighted by the publisher on AWS Marketplace.

Deliver up to a 25% improvement in CSAT and a 40% lift in NPS by ensuring every customer interaction is clear and understood the first time. Sanas helps global enterprises reduce Average Handle Time by up to 38% by eliminating communication friction and the need for constant repetition. This allows your teams to focus on solving customer problems rather than managing misunderstandings.

Sanas enables organizations to increase their hiring capacity by 33% by recruiting the best talent from any geography, regardless of native accent. With a 97% agent adoption rate, our human-first AI reduces the cognitive load on your workforce and empowers them to speak with total confidence. This results in higher employee retention and a more diverse, high-performing global team.

Sanas is purpose-built for the modern enterprise with a focus on security and privacy. Our platform is HITRUST, SOC2, and GDPR compliant. By processing audio locally on the device with near-zero latency, we ensure that no voice data is monitored, recorded, or stored. Sanas integrates seamlessly with major CCaaS and UCaaS systems with no changes required to your existing infrastructure.

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Plans and pricing as listed

4 listed
Usage per user over contractual amount
  • Units
$60.00
Additional Speech Enhancement User
  • Units
$15.00
Accent Translation
  • Units
$72,000.00
P12M
Speech Enhancement
  • Units
$18,000.00
P12M

Refund terms

As stated by the publisher on AWS Marketplace.

Unless otherwise required by applicable law, payments are non-refundable, and we do not provide credits or refunds for partial subscription periods. To avoid being charged for the next billing cycle, you must cancel your subscription before the renewal date.

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
CustomEulaCustomEulaSource

Publisher resources

3 links
See product videovimeo.comSource
The Clarity Advantage | How Speech Understanding Powers CX, Compliance, and AI Performance21829479.fs1.hubspotusercontent-na2.netSource
Speech Clarity: The Strategic Layer Most Enterprises Overlook21829479.fs1.hubspotusercontent-na2.netSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
4 plans listed
Delivery
SaaS
The Clarity Advantage | How Speech Understanding Powers CX, Compliance, and AI Performance: https://21829479.fs1.hubspotusercontent-na2.net/hubfs/21829479/Whitepapers/EB-The-Clarity-Advantage.pdf Speech Clarity: The Strategic Layer Most Enterprises Overlook: https://21829479.fs1.hubspotusercontent-na2.net/hubfs/21829479/Whitepapers/EB-Speech-Clarity-the-Strategic-Layer-Most-Enterprises-Overlook.pdf Following a successful implementation, you will gain access to our dedicated Customer Support Team, who work in seamless collaboration with your Customer Success Team and IT department to ensure a unified approach to your Sanas journey. Beyond day to day technical assistance, they serve as your trusted advisors, guiding you through onboarding and training for agents, Team Leads, and QA specialists. By sharing best practices and analyzing usage data, they help you optimize workflows and maximize the application value. Through regular communication, including product updates and Quarterly Business Reviews, we remain aligned with your evolving goals, providing the ongoing guidance and insights necessary for long term success. support@sanas.ai
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.