Agentforce AI Agent Configuration
Kelley Austin · Marketing & Sales
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Whether you need to qualify prospects, curate responses, or stay on top of your pipeline, our Agentforce Quickstart is designed to help you identify an Agentforce use case to help you achieve your business goals. Kelley Austin will identify key areas of opportunity where your business may benefit from an AI Agent, as well as suggest enhancements to existing automation in your Salesforce org.
**In Scope**
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**Discovery Sessions**
- KA will spend 2-3 hours of time on discovery calls with you to understand your current Salesforce landscape and either fully detail out the Agentforce use case you have in mind or help you determine the best use case to deploy an Agent for initial value
- KA will put together the requirements and process flow based on these sessions
**Build**
- Implementation and Activation of a single Agent based on specified use case
- Enable and Provide User Access
- Manage and Configure Settings
- Setup of 3 additional custom actions for your business use case:
- Create custom actions using flow, prompt templates or Apex
- Add custom actions to the Agent Builder
**Testing & Training**
- KA will spend up to 2 hours on calls guiding your team through User Acceptance Testing for the Agent
- KA will spend up to 2 hours of calls training the team on how to utilize the Agent
- KA will provide a clean recording of the Training so it can be utilized for follow up and new employees
Highlights
Highlighted by the publisher on AWS Marketplace.
Agentforce discovery sessions to identify a single Agentforce Use Case for sales, service, marketing, commerce, and more.
Implementation and Activation of a single AI Agent based on the specified Use Case
Testing and Training for your team on how to best utilize the AI Agent to enhance your employee and/or customer experiences
Agent build and provenance
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Sources
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