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Quavo QFD: AI-Powered Dispute & Chargeback Management Platform

Quavo Fraud and Disputes · Finance & Accounting

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User ratingNot rated0 reviews on the listing
Runs onUnknownSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

Quavo is a leading provider of dispute and chargeback management solutions, purpose-built for financial institutions, fintechs, and payment processors. QFD is an AI-powered platform designed to automate and optimize the full post-transaction lifecycle, from dispute intake through investigation, resolution, recovery, and compliance.

Built on modern cloud infrastructure, QFD is configurable, scalable, and integration-ready, enabling organizations to streamline operations across evolving payment types and regulatory requirements. The platform supports omni-channel dispute management including card, ACH, and digital payments, all while centralizing workflows into a single system of record. Through APIs and integrations, QFD ingests data from core systems, payment networks, and third-party sources to create a unified view of each case.

Show the rest of the publisher’s description (2 more lines)

QFD leverages AI-driven automation, configurable rules, and real-time decisioning to reduce manual workloads, accelerate resolution times, and improve consistency. With built-in compliance controls and audit-ready reporting, organizations can adhere to Reg E, Reg Z, and card network rules while reducing risk. Advanced analytics provide visibility into key performance metrics, helping teams improve customer experience, increase recovered dollars, and drive operational performance across the dispute lifecycle.

For custom pricing or a private contract, please contact marketplace@quavo.com, for a private offer.

Highlights

Highlighted by the publisher on AWS Marketplace.

End-to-End Dispute Lifecycle Automation: Automate the full dispute and chargeback process from intake to resolution reducing manual effort, eliminating silos, and accelerating case handling across all payment types.

Increase Recovery & Reduce Losses: Maximize recovered dollars with streamlined representment workflows, intelligent case management, and performance tracking that goes beyond fraud detection.

Compliance-First with Full Transparency: Stay compliant with Reg E, Z, NACHA, and card network rules using automated timelines, audit trails, and reporting that ensures accuracy, accountability, and readiness for audits.

Agent build and provenance

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Plans and pricing as listed

3 listed
Additional usage per contract
  • Units
$0.01
Transaction overages per contract
  • Units
$0.01
Quavo QFD Software
  • Units
$10,000.00
P12M

Refund terms

As stated by the publisher on AWS Marketplace.

Refunds are not available.

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
CustomEulaCustomEulaSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
3 plans listed
Delivery
SaaS
Buyers can expect comprehensive support from Quavo for QFD, including issue resolution, configuration assistance, and performance optimization. Standard support is provided during business hours (8:00 AM to 5:00 PM ET, Monday through Friday), with 24/7 emergency support available for critical production issues that impact cardholders or regulatory compliance. All support requests are managed through the Quavo Support Portal, where tickets are logged, tracked, and maintained to ensure full visibility and communication. Each request is assigned a unique ticket number, and all related updates and correspondence are captured within the portal to streamline resolution and maintain auditability. Quavo also provides dedicated client support through a Customer Success Manager, who assists with onboarding, ongoing optimization, and access to support resources. This ensures clients receive timely assistance, clear escalation paths, and continuous alignment with product capabilities and updates. support@quavo.com
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