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UVdesk on Ubuntu 26.04 with Maintenance Support by kCloudHubs

kCloudHubs LLC · Cybersecurity & IT

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 3 captures on record

User ratingNot rated0 reviews on the listing
Runs onUnknownVirtual machine
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

<p><strong>UVdesk 1.1.8 on Ubuntu 26.04 with Free Maintenance Support by kCloudHubs</strong></p>

<p><strong>AWS-Optimised Open-Source Helpdesk Solution with kCloudHubs Support</strong></p>

Show the rest of the publisher’s description (51 more lines)

<p> Streamline customer assistance, ticket management, and service operations from a single centralized platform with <strong>UVdesk 1.1.8 on Ubuntu 26.04</strong>, available on AWS Marketplace. Built on the robust Symfony framework, this modern and secure WebOps solution is designed for businesses, e-commerce stores, IT departments, and service teams seeking an extensible helpdesk without high operational complexity. </p>

<p> With its intuitive dashboard and flexible architecture, UVdesk simplifies multi-channel workflows, helping reduce response times, eliminate manual routing errors, and elevate client satisfaction. </p>

<p><strong>Built for AWS Cloud Performance</strong></p>

<p> UVdesk 1.1.8 provides a reliable, cloud-native foundation for hosting support operations on AWS: </p>

<ul>

<li>Optimised for Amazon EC2 instances and auto-scaling workloads</li>

<li>Seamless integration with Amazon SES for email infrastructure and Route 53 for DNS</li>

<li>Cloud-ready architecture for high-concurrency ticketing environments</li>

<li>Centralised control over communication channels, user roles, knowledge bases, and workflows</li>

</ul>

<p> Deliver top-tier service from one unified platform while taking full advantage of the scalability, reliability, and security of AWS infrastructure. </p>

<p><strong>One Platform for Modern Service Delivery</strong></p>

<p> UVdesk supports extensive channel integrations and customizable web stacks, making it ideal for contemporary helpdesk environments: </p>

<ul>

<li>Multi-channel ticket aggregation from email, contact forms, and web applications</li>

<li>Native connectors for e-commerce platforms including Shopify, Magento, and WooCommerce</li>

<li>Automated ticket routing, event-driven workflows, and saved canned responses</li>

<li>Self-service portal featuring an integrated knowledge base and FAQ management</li>

</ul>

<p> Whether handling client inquiries, internal IT requests, or vendor communications, UVdesk provides essential tools to optimize resolution speeds and operational throughput. </p>

<p><strong>Security, Customization, and Extensibility</strong></p>

<p> UVdesk includes modular features and open-source flexibility to maintain secure, compliant operations: </p>

<ul>

<li>Granular access control, custom agent roles, and team permission settings</li>

<li>Data privacy and backup capabilities for critical records</li>

<li>Extensible codebase for custom modules, plugins, and branding</li>

<li>Monitoring tools for tracking SLA compliance, agent performance, and response metrics</li>

<li>Centralised administration for multi-mailbox routing and account management</li>

</ul>

<p> With <strong>kCloudHubs maintenance support</strong>, your UVdesk setup stays well-maintained through routine updates and technical assistance to ensure continuous stability in production. </p>

<p><strong>Why Choose UVdesk 1.1.8 on AWS with kCloudHubs</strong></p>

<ul>

<li>Fast deployment through AWS Marketplace using preconfigured images</li>

<li>Simplified task automation and helpdesk administration</li>

<li>Centralised supervision of customer interactions and multi-channel queues</li>

<li>Deep compatibility with popular e-commerce platforms and web technologies</li>

<li>Built-in security, role-based access, and data protection controls</li>

<li>Scalable foundation to accommodate growing inquiry volumes and expanding teams</li>

<li>Free ongoing maintenance support from kCloudHubs</li>

</ul>

<p> If you need a flexible, cost-effective customer support panel on AWS, <strong>UVdesk 1.1.8 on Ubuntu 26.04 with kCloudHubs support</strong> delivers a production-ready WebOps solution for modern cloud workloads. </p>

<p><strong>UVdesk 1.1.8 on Ubuntu 26.04 Product Highlights</strong></p>

<ul>

<li><strong>One-Click AWS Deployment:</strong> Rapidly launch UVdesk 1.1.8 on Ubuntu 26.04 using a preconfigured AMI.</li>

<li><strong>Modern Helpdesk Operations Panel:</strong> Convert incoming messages into organized, trackable support tickets.</li>

<li><strong>AWS Cloud Ready:</strong> Architected for Amazon EC2 with seamless scaling capabilities.</li>

<li><strong>E-Commerce Connectors:</strong> Fetch customer order details directly inside tickets for Shopify, Magento, and OpenCart.</li>

<li><strong>Workflow Automation:</strong> Configure custom triggers, events, and automated assignments to eliminate repetitive tasks.</li>

<li><strong>Knowledge Base Management:</strong> Publish self-service documentation to resolve common queries instantly.</li>

<li><strong>Maintenance Support:</strong> Includes free maintenance support from kCloudHubs to keep your setup secure and up to date.</li>

</ul>

Highlights

Highlighted by the publisher on AWS Marketplace.

Self-Service Knowledge Base.

E-Commerce and Multichannel Connectors.

Customization and Extensibility.

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

Plans and pricing as listed

21 listed
m4.large
  • Hrs
$0.03
t3.micro
  • Hrs
$0.03
t2.micro
  • Hrs
$0.001
r5.large
  • Hrs
$0.03
r4.large
  • Hrs
$0.03
r3.large
  • Hrs
$0.03
c5.large
  • Hrs
$0.03
c4.large
  • Hrs
$0.03
c3.large
  • Hrs
$0.03
t3.large
  • Hrs
$0.03
t3.medium
  • Hrs
$0.03
t3.small
  • Hrs
$0.03
and 9 more plans on the listing

Refund terms

As stated by the publisher on AWS Marketplace.

No Refund

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
StandardEulaStandardEulaSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
21 plans listed
Delivery
Virtual machine
Feel free to reach out anytime. Our support team is available 24x7 for assistance mail: meha@kcloudhubs.com
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