Customer Insights Agent Suite
Deloitte · Customer Service
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Deloitte has built a set of 4 AI agents as a part of its Customer Insights Agent Suite. These form a part of Agent Fleet - a fleet of agents built by Deloitte. The Customer Insights Agent Suite is designed to address specific needs within consumer survey analysis, support ticket and feedback analysis, online review engagement, and knowledge base article creation. These agents leverage advanced AI technologies to generate insights, analyze feedback, draft responses, and create FAQs, facilitating a more efficient and effective customer service experience. This can lead to improved customer satisfaction, reduced response times, and increased operational efficiency. This agent(s) will be deployed and configured using AWS Generative AI services by Deloitte.
Highlights
Highlighted by the publisher on AWS Marketplace.
Automates survey, ticket, and review analysis
Generates insights and drafts responses for customer interactions
Improves satisfaction and operational efficiency in customer service
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Sources
Linked repositories
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