Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
IPIs Cloud PCI enables organisations to take secure card payments across voice and digital customer interactions while keeping sensitive data out of the contact centre environment. Our solution supports payments across agent-assisted calls, IVR and digital channels without exposing sensitive data to agents, internal systems or call recordings. Cloud PCI integrates seamlessly with existing contact centre and CRM platforms, enabling organisations to introduce secure, compliant payment journeys without replacing their current technology stack. By removing sensitive data before it enters internal systems, Cloud PCI reduces PCI DSS scope, lowers compliance overhead and minimises operational risk.
Key Capabilities
Show the rest of the publisher’s description (8 more lines)
Agent-assisted payments
Agents remain on the call while customers securely enter payment details, maintaining a seamless experience without exposing sensitive data.
Automated IVR payments
Customers complete payments through automated IVR journeys, enabling secure self-service and reducing agent handling time.
Digital payment journeys
Pay by Link enables secure payments across channels including AI-powered voice and chatbots, SMS, email, webchat and social media.
API and platform integration
Deploy via APIs or integrate directly into existing CRM and contact centre workflows, embedding secure payments into customer interactions.
Highlights
Highlighted by the publisher on AWS Marketplace.
Security Cloud PCI ensures sensitive payment data never reaches agents, call recordings or internal systems. Customers enter payment details through secure channels while agents remain on the call, reducing the risk of accidental exposure and strengthening overall payment security.
Compliance By removing sensitive data from the contact centre environment, Clod PCI reduces PCI DSS scope and simplifies compliance. This lowers the cost and complexity of maintaining secure payment environments while supporting adherence to industry standards.
Operational Efficiency Cloud PCI integrates with existing contact centre and CRM platforms, enabling secure payment capabilities without major infrastructure changes. Flexible deployment supports both agent-assisted and automated payment journeys, improving customer experience while reducing operational overhead.
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
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Refund terms
As stated by the publisher on AWS Marketplace.
We do not issue refunds.
Sources
Publisher resources
3 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.