CloudiQS SMB Agentic AI Chatbot
CloudiQS Techologies · Cybersecurity & IT
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
CloudiQS Agent is an AWS-native conversational AI platform on Amazon Bedrock AgentCore and the Strands Agents framework, with dynamic tool management, persistent conversation memory, and flexible integration. Deployed into your AWS account via CloudFormation so conversations and data stay in your control.
COMPREHENSIVE MANAGEMENT INCLUDES: 24/7 monitoring (CloudWatch), proactive alerting, automated incident response, uptime SLA 99.9–99.99% by tier, MTTR <15 min for P1. Agent performance: response-time monitoring, Bedrock usage optimization, prompt and conversation-flow tuning, model testing, tool analytics. Security: daily scanning, IAM/KMS/Cognito reviews, compliance (SOC 2, ISO 27001, GDPR), monthly reviews. Cost: Bedrock/Lambda/Fargate analysis, rightsizing, monthly cost reports, budget alerts, quarterly workshops. Infrastructure: AgentCore and frontend monitoring, DynamoDB backup checks, DR testing, capacity planning, IaC and CI/CD maintenance. Support: monthly/quarterly reviews, config refresh, usage analytics, user feedback. Knowledge/context: prompt and tool config updates, relevance testing, content versioning, integration updates.
Show the rest of the publisher’s description (7 more lines)
AWS SERVICES COVERED: Amazon Bedrock, Amazon Bedrock AgentCore, AWS Lambda, Amazon S3, Amazon DynamoDB, Amazon API Gateway, Amazon CloudFront, Amazon CloudWatch, AWS CloudTrail, AWS Config, AWS IAM, Amazon Cognito, AWS KMS, AWS Secrets Manager, Amazon EventBridge, AWS X-Ray, AWS Systems Manager.
SERVICE TIERS: PRODUCTION (from £990/mo): 24/7 monitoring, business-hours support (UK 9–6 Mon–Fri), 4h P1 response, monthly/quarterly reviews, patching, cost reporting, up to 3 chatbots, 99.9% SLA. ENTERPRISE (from £2,450/mo): All of Production + 24/7 support, 1h P1 response, named contact, bi-weekly reviews, capacity planning, priority features, up to 7 chatbots, 99.95% SLA, custom tool/Lambda help. ENTERPRISE PLUS (from £4,950/mo): All of Enterprise + 2–3 named engineers, quarterly strategy, architecture consulting, 10h/mo custom dev, multi-region, DR, white-glove onboarding, up to 15 chatbots, 99.99% SLA, custom SLAs.
RESPONSE TIME SLAs: P1 (Production Down)—Production: 4h response, 8h mitigation; Enterprise: 1h response, 4h mitigation; Enterprise Plus: 30min response, 2h mitigation.
REPORTING: CloudWatch and optional portal dashboards, monthly SLA reports, postmortems, cost and optimization reports, security/compliance reports, agent/tool metrics, quarterly business reviews.
IDEAL FOR: SMBs and mid-market needing reliable agentic chatbots; teams without in-house AI/ML; businesses wanting 24/7 conversational support without large teams; regulated orgs needing governance; scaling from one to many agents; enterprises wanting SLA-backed uptime and managed ops.
WHY CLOUDIQS: GenAI Competency–aligned team, Bedrock AgentCore experience, ex-AWS architects, production AI agent experience, proactive optimization, transparent SMB pricing, UK-based support with 24/7 follow-the-sun when needed.
GETTING STARTED: After subscription, CloudiQS confirms and schedules onboarding within 2 business days. Onboarding (1–3 weeks) covers setup, chatbot/tool config, optional branding/embed, go-live check. Full managed service starts on agreed go-live date.
Highlights
Highlighted by the publisher on AWS Marketplace.
Agentic AI chatbot for SMBs—turn natural language into automated workflows for reporting, analysis, research, and operations without in-house technical or AI/ML teams.
Conversational interface on AWS—ask for charts, dashboards, analysis code, or research summaries and get results in-chat with automated visualization, code execution, and document generation so non-technical users can deliver work without data analysts or developers.
AWS-native, managed SaaS—secure and scalable agentic AI chatbot with built-in monitoring, usage visibility, and cost tracking; extensible via API and Lambda so SMBs can grow automation without re-platforming.
Agent build and provenance
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