CX Platform Starter license including 5 users
Howazit.com · Intelligence & Research
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Howazit CX Platform Starter is a Customer Experience (CX) platform built to help organizations collect customer feedback, understand what is driving sentiment, and act quickly at scale. It combines a conversational feedback experience with AI-driven text analysis and topic mapping, so teams can identify key themes, risks, and opportunities as they emerge.
The platform supports Voice of Customer (VoC) programs, Know Your Customer (KYC) flows, and action-driving engagement (Drive to Action / DTA) such as encouraging reviews, sharing experiences, loyalty enrollment, upsells, and more. For dissatisfied customers, Howazit enables Automatic Service Recovery (ASR) workflows to capture the issue, assess severity, and route or trigger the right recovery action manual or automated based on your SLA.
Show the rest of the publisher’s description (1 more line)
Starter is ideal for teams who want to launch quickly with a proven CX playbook and measurable outcomes. This listing includes a Starter license for 5 users (additional users and advanced capabilities can be added as your program grows). Howazit is a secure, GDPR aligned SaaS solution with ISO 27001 practices and production grade controls.
Highlights
Highlighted by the publisher on AWS Marketplace.
Conversational Voice of Customer (VoC) collection with built-in Drive to Action journeys (reviews, loyalty, upsell/cross-sell, social sharing).
AI text analysis & topic mapping to detect trends, opportunities, and critical issues - so the right teams can respond faster.
Automatic Service Recovery workflows for unhappy customers (severity capture, routing, and SLA based recovery actions). Includes 5 users.
Agent build and provenance
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Plans and pricing as listed
1 listed- Units
Refund terms
As stated by the publisher on AWS Marketplace.
No refund
Sources
Linked repositories
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