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mIAgenda - AI Patient Scheduling Agent for WhatsApp Clinics

ITVIS SpA · Customer Service

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 2 captures on record

User ratingNot rated0 reviews on the listing
Runs onUnknownSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

## mIAgenda: AI-Powered Patient Scheduling for Clinics via WhatsApp

mIAgenda is a SaaS platform that deploys a conversational AI agent on WhatsApp to automate patient engagement, lead qualification, and appointment booking for clinics and medical centers. The agent responds instantly 24/7, checks real-time availability in your medical scheduling system, confirms reservations, handles rescheduling and cancellations, and escalates to human staff when clinical or commercial intervention is needed.

Show the rest of the publisher’s description (32 more lines)

This free demo on AWS Marketplace provides a basic agent configuration personalized with your clinic's website information and a test WhatsApp number so you can evaluate the conversational experience in a controlled environment using mIAgenda's built-in scheduling system.

## The Problem mIAgenda Solves

Clinics invest in marketing campaigns that generate leads, but many inquiries arrive outside business hours, on weekends, or when reception staff is occupied. Delayed responses mean patients book elsewhere. Contact data gets lost in individual WhatsApp chats without centralization, making growth difficult to manage.

mIAgenda converts conversations into managed opportunities by combining three capabilities in one platform:

  • **Conversational AI Agent** - Responds instantly in natural medical language on WhatsApp and Instagram
  • **Automated Scheduling** - Queries real-time slot availability and books appointments directly
  • **Clinical CRM** - Centralizes every contact, tracks pipeline stages, and measures conversion by channel

## How It Works

  • **Responds** - Provides immediate attention on WhatsApp with natural language understanding tailored to medical contexts
  • **Qualifies** - Identifies the treatment needed, budget considerations, and urgency before scheduling
  • **Schedules** - Connects patient availability with open slots in Medilink, Dentalink, Google Calendar, or mIAgenda's built-in scheduler
  • **Escalates** - When a case requires human review, the full conversation history is available for your team to continue seamlessly

## Key Integrations

  • **WhatsApp and Instagram** - Multi-channel patient communication
  • **Medilink / Dentalink** - Real-time slot queries, appointment creation, cancellations, and rescheduling
  • **Google Calendar** - Event creation with Google Meet links and email invitations
  • **CRM Sync** - Centralized patient pipeline management
  • **Custom API** - Connect with your existing medical software or ERP (available in advanced plans)
  • **Payment Links** - Send secure external payment links to patients

## Designed for Healthcare Specialties

  • **Dental Clinics** - Qualify treatments before scheduling and reduce no-shows
  • **Aesthetic Clinics** - Respond to budget inquiries outside hours and convert leads
  • **Hair Restoration** - Capture Instagram and WhatsApp leads on autopilot
  • **Dermatology** - Schedule evaluations and filter urgent cases without overwhelming reception
  • **Medical Centers** - Centralize multiple specialties in a single patient flow

## What Is Included in This Free Demo

  • Basic AI agent configuration personalized with your clinic's information
  • Test WhatsApp number to evaluate the conversational experience
  • mIAgenda's built-in scheduling system for appointment management

The demo does not include integration with external scheduling systems (Medilink/Dentalink), Instagram channel, or production CRM pipelines. These features are available in paid plans.

## Why mIAgenda Is Not a Traditional Chatbot

Traditional chatbots respond with rigid flows. mIAgenda combines a generative AI agent, automated scheduling, clinical CRM, commercial tracking, reporting, and integrations to help convert leads into scheduled patients. Every conversation is traceable, every lead has a status, and every request can become a ticket, pipeline entry, or confirmed appointment.

Highlights

Highlighted by the publisher on AWS Marketplace.

24/7 AI Patient Agent on WhatsApp - mIAgenda responds to patient inquiries instantly in natural medical language, qualifies leads by identifying treatment needs and urgency, and books appointments automatically by checking real-time availability in your scheduling system. No more lost leads from after-hours messages or overwhelmed reception staff. Supports dental, aesthetic, capillary, dermatology, and general medical clinics.

Integrated Scheduling with Medilink, Dentalink, and Google Calendar - The AI agent queries real-time slot availability directly from your existing medical software, creates appointments without double data entry, and handles cancellations and rescheduling. For clinics without external systems, mIAgenda includes its own built-in scheduler with configurable professionals, weekly availability, and locations.

Clinical CRM with Pipeline Management and Lead Tracking - Every WhatsApp and Instagram conversation is centralized in a clinical CRM. Track each prospect from first contact through to completed payment with configurable pipelines. Automatic lead qualification, human escalation with full context, conversion reporting by channel, and alerts for follow-up on lost leads keep your commercial operation organized and measurable.

Preview

4 images
mIAgenda - AI Patient Scheduling Agent for WhatsApp Clinics preview 1mIAgenda - AI Patient Scheduling Agent for WhatsApp Clinics preview 2mIAgenda - AI Patient Scheduling Agent for WhatsApp Clinics preview 3mIAgenda - AI Patient Scheduling Agent for WhatsApp Clinics preview 4

Agent build and provenance

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Plans and pricing as listed

1 listed
Free (default)
  • Units
$0.00

Refund terms

As stated by the publisher on AWS Marketplace.

This is a free demo offering with no charges applied. Since there is no cost associated with this listing, no refunds are applicable. If you have questions about upgrading to a paid mIAgenda plan in the future, please contact us at contacto@miagenda.ai

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
StandardEulaStandardEulaSource

Publisher resources

3 links
See product videoyoutu.beSource
Publisher linkaws.amazon.comSource
Publisher linkaws.amazon.comSource

Linked repositories

RepositoriesUnknownUnknown

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Pricing
Paid
1 plan listed
Delivery
SaaS
## Getting Help with mIAgenda For support inquiries, technical assistance, troubleshooting, or refund requests related to mIAgenda, please contact the support team at contacto@miagenda.ai. ## Onboarding Support The mIAgenda team provides onboarding support focused on: - Activating your communication channel (WhatsApp) - Configuring FAQs and conversational flows - Setting up CRM pipelines and lead stages - Defining escalation rules for human handoff - Running initial tests to validate agent behavior During implementation, the team reviews agent behavior with you to ensure the operation is correctly configured for your clinic's workflow. ## Additional Resources For product information, documentation, and additional resources, visit https://miagenda.ai.
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