Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
The software solution simplifies and streamlines the operation and administration of AWS Amazon Connect contact centers.
CC Care empowers business teams with self-service administrative controls (e.g., opening/closing CRCs, skill routing changes) and simplifies multi-instance management.
Highlights
Highlighted by the publisher on AWS Marketplace.
CC Care offers the following features and integrates with AWS Amazon Connect environments for managing agent accounts and administering certain functional components. Management of Customer Relations Center openings and closures Management of audio messages and IVR customization Management of agents, skills, and teams A simple, French-language interface to support you in your operational challenges
Schedule management Creation and modification of calendars to manage opening hours, exceptional openings, and closure days for an activity, expertise, or the Customer Relations Center (CRC).
Audio message management CC Care enables management of prompts in WAV audio format. Additionally, CC Care allows the generation of audio messages in Text-To-Speech (TTS) in various languages
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
2 listed- Units
- Units
Refund terms
As stated by the publisher on AWS Marketplace.
Please contact info@activeo.com
Sources
Publisher resources
2 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.