RadiantGraph Platform
RadiantGraph · Intelligence & Research
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Major Components of RadiantGraph platform include:
Voice AI Studio
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Personalized conversational outreach at scale. Automates routine member calls for enrollment, care-gap closure, and Star Ratings while triaging complex cases to human agents or clinical intervention. Each use case undergoes hundreds of hours of clinical validation covering safety, escalation, empathy, and task completion.
Health Data Engine
Unifies claims, pharmacy, clinical, demographic, SDoH, and engagement data. Resolves identity, deduplication, format standardization, and feature engineering. Enables AI-based engagement in weeks rather than the quarters or years typical of traditional data platform projects.
Population Explorer
Translates unified data into decision-ready insight. Teams can explore populations and subgroups, compare trends, identify emerging risks or access constraints, and form hypotheses that inform downstream segmentation and campaign design.
Smart Cohorts
Group members or patients dynamically based on need, readiness, and likely response. Uses claims, clinical, SDoH, behavioral, and engagement signals to assign behavior and context-driven groups rather than locking individuals into broad demographic buckets.
Journey Builder
Coordinates AI voice, email, SMS, direct mail, and other channels into multi-step omnichannel journeys with branching, timing rules, and escalation paths based on member preferences and history. Outreach adapts over time rather than forcing every person through the same sequence.
Care Guidance Agents
Help patients navigate the healthcare ecosystem with personalized information, health-related Q&A, and referrals to appropriate providers or resources. Analyzes clinical data and user input to streamline intake, improve engagement, and automate routine administrative and triage workflows.
Highlights
Highlighted by the publisher on AWS Marketplace.
Scale Conversational AI to Improve Customer Satisfaction and Star Ratings: Automate routine member or patient touchpoints securely using specialized voice AI. Collects information at scale to identify areas for improvement. Seamlessly scale enrollment and care-gap closure initiatives by increasing outreach throughput by 40% while maintaining a compassionate, human-grade experience that escalates complex cases to clinical interventions.
Unified Health Data Engine Live in Weeks: Unify fragmented claims, pharmacy, clinical, demographics, and SDoH data into a single intelligence layer. Resolve critical data issues - including ID resolution, deduplication, and feature engineering - and go live in weeks rather than the quarters or years required by legacy infrastructure.
Boost Outreach Performance via Dynamic Cohorts: Replace static demographic targeting with real-time behavioral and clinical signal tracking. By automatically matching members to personalized next-best-actions, health plans experience up to a 35% increase in outreach response rates and measurable lifts in Member NPS.
Agent build and provenance
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Plans and pricing as listed
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Refund terms
As stated by the publisher on AWS Marketplace.
All purchases are non-refundable. Any specific remedies, service credits, or termination provisions are governed strictly by the executed master agreement and specific terms of the customer's Private Offer.
Sources
Publisher resources
1 linkLinked repositories
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