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Coveo AI-Search Platform

Coveo · Customer Service

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User rating4 ★1 review · G2 4
Runs onUnknownSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

The Coveo AI-Relevance™ Platform delivers intelligent search, recommendations, and generative experiences across commerce, service, websites, and workplaces. From product discovery to customer support, Coveo brings relevance to every digital interaction by unifying enterprise content into a single, AI-enriched index that understands user intent and context in real time.

With Coveo, there's no need for complex data migrations. Organizations can keep content where it is, while delivering personalized, scalable, and agentic experiences that adapt to behavior, preferences, and business goals. Customers, agents, and employees are empowered with accurate, trustworthy answers, while automated content and product discovery drives satisfaction, reduces costs, and increases revenue.

Show the rest of the publisher’s description (4 more lines)

Built to fit your tech stack, Coveo offers flexible deployment options from no-code tools like the Hosted Search Page Builder to custom UIs with full API and SDK access. Native integrations with Salesforce, ServiceNow, SAP, and other enterprise platforms make implementation fast and seamless.

Coveo also delivers powerful analytics to help you uncover content gaps, measure impact, and continuously optimize every experience, at scale.

Our strategic partnership with AWS further amplifies Coveo's enterprise capabilities. By combining AWS's foundational LLMs with the advanced retrieval, scalability, security, and reliability of Coveo's AI-Relevance Platform, organizations deliver faster, more accurate results and recommendations to their customers. Seamless integration with AWS environments ensures cost-efficient, high-performing AI-search across every touchpoint.

Together, Coveo and AWS empower businesses to innovate faster, enhance performance, and deliver the personalized experiences today's customers and employees expect.

Highlights

Highlighted by the publisher on AWS Marketplace.

Enterprise-Grade Security by Design: The Coveo Relevance™ Platform is built with security at the forefront: ISO 27001 certified, HIPAA compliant, and aligned with NIST and ISM3 best practices. Enforce document-level access and permission controls to scale AI with confidence and compliance.

Flexible Integration, Composable by Nature: Coveo fits your architecture. Deploy out-of-the-box with no code, or design fully custom UIs with robust APIs and SDKs. Easily integrate with platforms like Salesforce, ServiceNow, and SAP. No data migrations required.

Real-Time Analytics That Fuel Optimization: Every click, query, and conversion feeds Coveo's analytics engine, powering relevance tuning, identifying content gaps, and uncovering optimization opportunities in a centralized Knowledge Hub. Drive measurable gains in CSAT, case deflection, and conversion.

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Security
  • SOC 2Claimed80%, self-attestedself-attested on the marketplaceas observed 2026-08-25

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment · as of 2026-08-29

CompanyCoveo Solutions Inc.Automated
HQCanadaAutomated
IndustryTechnologyAutomated
Websitehttps://www.coveo.com/en

Plans and pricing as listed

2 listed
Enterprise
  • Units
$0.01
P36M
Pro
  • Units
$0.01
P36M

Refund terms

As stated by the publisher on AWS Marketplace.

No Refunds

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
CustomEulaCustomEulaSource

Publisher resources

6 links
See product videowww.coveo.comSource
Publisher linkaws.amazon.comSource
Publisher linkaws.amazon.comSource
EBook - Generative AI and Top AI Models for CXwww.coveo.comSource
EBook - Coveo's AI Guide for search and product discoverywww.coveo.comSource
Product sheet - Coveo Relevance Generative Answeringwww.coveo.comSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
2 plans listed
Delivery
SaaS
EBook - Generative AI and Top AI Models for CX: https://www.coveo.com/en/resources/ebooks/11-ai-models-transforming-cx-ex EBook - Coveo's AI Guide for search and product discovery: https://www.coveo.com/en/resources/ebooks/coveo-ai-guide Product sheet - Coveo Relevance Generative Answering: https://www.coveo.com/en/resources/product-sheets/coveo-relevance-generative-answering Ticket based https://connect.coveo.com/s/ 1.866.266.1583
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Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.