VoxaFoundry - The Complete AI Voice Agent Platform
Globant · Cybersecurity & IT
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
VoxaFoundry enables organizations to build, deploy, and manage AI-powered voice agents and real-time conversational experiences at enterprise scale. The platform supports inbound and outbound voice automation, contact center modernization, and secure voice-driven self-service workflows.
Use Cases for the Solution
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- Inbound Voice Agents
AI-powered customer support and helpdesk voice experiences for handling customer inquiries, issue resolution, and guided assistance.
- Outbound Voice Automation
Automated outbound calling workflows for follow-ups, reminders, notifications, surveys, and campaign-driven communication.
- Contact Center Automation
AI voice agents for customer support, helpdesk triage, intelligent call routing, and workflow automation within contact center environments.
- Voice Self-Service
Automated voice-based interactions such as appointment booking, balance and status checks, FAQ handling, and routine customer requests without requiring live agents.
- Enterprise Voice Experiences
Secure and authenticated voice interactions for enterprise users and administrators with managed identity and access control.
- Scalable Real-Time Voice
High-concurrency voice session management using a dedicated media plane and TURN infrastructure for reliable real-time communication.
Core Features
- Real-time voice session handling using media plane and TURN connectivity.
- Web-based user interface for administration and voice interaction management.
- Backend API and worker services for orchestration and processing.
- Secure authentication and user onboarding capabilities.
- Managed database and secrets handling for production deployments.
- Enterprise-ready scalable architecture running on Kubernetes.
AWS Deployment Architecture
Customers deploy VoxaFoundry using a single AWS CloudFormation stack that automatically provisions all required infrastructure components. The deployment creates a multi-Availability Zone Virtual Private Cloud (VPC) and provisions Amazon EKS for running application services.
The CloudFormation deployment provisions the following AWS resources:
Networking
- Amazon VPC with public and private subnets across two Availability Zones.
- Internet and outbound connectivity configuration.
Kubernetes Platform
- Amazon EKS cluster hosting VoxaFoundry application workloads.
Load Balancing and TLS
- Public load balancers for UI and API access.
- TLS termination for secure communication.
Authentication
- Amazon Cognito for user pool management and application authentication.
Database
- PostgreSQL database on Amazon RDS provisioned as part of the deployment stack.
Secrets Management
- AWS Secrets Manager for securely storing credentials and application configuration.
Automation Runner
- AWS CodeBuild-based automation runner for installing and updating applications on EKS using Helm.
DNS Automation
- Amazon Route 53 automation for creating application and service subdomains based on the provided base domain.
Storage
- Amazon S3 bucket for platform storage requirements.
Highlights
Highlighted by the publisher on AWS Marketplace.
Features: Real-time voice session handling using a media plane and TURN for connectivity. Web-based UI for administration and interaction. Backend services (API + workers) for orchestration and processing. Secure authentication and user onboarding. Managed database and secrets handling for production operations.
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
1 listedRefund terms
As stated by the publisher on AWS Marketplace.
Charges are usage-based and generally non-refundable once incurred, since underlying AWS-AI costs apply. We recommend trying it in a test setup first. If something feels off or you are not happy, just drop us a note at voxafoundry@globant.com. We will review and help out wherever possible.
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.