Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Stop leaving revenue on the table with generic customer service interactions. Afiniti's eXperienceAI, deployed on robust and scalable AWS cloud, dynamically determines the optimal connection between customers and agents across voice, chat, and messaging channels. This AI-powered solution drives continuous and demonstrably superior results in operational efficiency, sales conversion rates, and customer loyalty, leading to proven, precisely measurable gains for your business. To purchase Afiniti products on AWS, please click the Private Offer button.
Highlights
Highlighted by the publisher on AWS Marketplace.
eXperienceAI leverages the Afiniti proprietary AI optimization technology, delivering over $2.2 billion in incremental annual value for enterprises globally - unlocking real-time impact and unmatched performance.
eXperienceAI is designed to optimize critical business outcomes like average handle time, first call resolution, customer retention, and revenue growth - empowering businesses with AI-driven precision.
Revolutionizing customer interactions with seamless AWS integration and AI-powered precision, eXperienceAI unlocks effortless value in real-time.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
1 listed- Units
Refund terms
As stated by the publisher on AWS Marketplace.
All sales are final.
Sources
Publisher resources
4 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.