Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Aisera Agent Assist elevates the support experience, boosting agent productivity and user satisfaction.
With domain specific LLMs and AI Search capabilities, agents can use real-time conversational insights and search for information to provide personalized service for users. Aisera Assist also enables workflow and knowledge-base article draft generation to fill in knowledge gaps and improve service.
Show the rest of the publisher’s description (8 more lines)
Aisera uses AWS cloud computing and infrastructure to operate our SaaS offerings of AiseraGPT, AI Copilot, AI Voice Bot, AI Search and Aisera Assist
Together with AWS, Aisera offers enterprise flexible deployment models that include hosted SaaS and private VPC
Features:
-Embedded AI Agent Assist
-Intelligent knowledge article retrieval
-Answer and case summary generation
-Next Best Action recommendations
Please email info@aisera.com to discuss an AWS MP private offer
Highlights
Highlighted by the publisher on AWS Marketplace.
Reduce Support Costs
Optimize Agent Performance
Enhance Customer Satisfaction
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Plans and pricing as listed
9 listed- Units
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Refund terms
As stated by the publisher on AWS Marketplace.
Please contact for refund policy.
Sources
Publisher resources
4 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.