RCA Network Operations Agent
XenonStack · Cybersecurity & IT
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
**Telecom Network Root Cause Analysis Challenge**
Telecom networks span complex RAN, core, and transport domains, generating large volumes of alarms, KPIs, logs, and topology data. Root cause analysis is often manual and siloed, requiring engineers to correlate multiple data sources under time pressure. This leads to long MTTR, SLA violations, and rising operational costs. Traditional rule-based monitoring struggles with cascading failures and dynamic 5G environments, limiting visibility and reliability as networks scale.
Show the rest of the publisher’s description (12 more lines)
**Our Solution: Multi-Agent AI-Driven Telecom RCA**
The Multi-Agent AI Root Cause Analysis (RCA) solution is an AWS-native platform that automates fault diagnosis across telecom networks. Built on Amazon Bedrock, Amazon EKS, EventBridge, and Amazon Neptune, it ingests real-time telemetry into a dynamic network knowledge graph. A supervisor AI agent orchestrates domain-specific agents across RAN, core, transport, and maintenance to correlate events and identify root causes in minutes.
Event-driven workflows trigger agentic RCA runbooks for anomaly detection and analysis. The solution generates explainable RCA reports with evidence and recommended actions, and integrates with OSS/BSS and ITSM systems such as ServiceNow or Slack. The architecture is scalable, auditable, and supports hybrid and edge deployments via AWS Outposts.
**Key Benefits & Business Outcomes**
- Dramatic MTTR reduction by automating cross-domain fault correlation and root cause identification
- Improved SLA compliance through faster incident response and proactive issue detection
- Reduced operational overhead by minimizing manual triage and dependence on tribal expertise
- Explainable and auditable RCA with full visibility into agent decisions and data sources
- Scalable, event-driven architecture that handles alarm spikes and growing network complexity
- Extensible multi-agent framework allowing new domain agents and workflows to be added without re-architecture
**Ideal Users / Organizations**
Network Operations (NOC) teams, telecom service providers, managed network operators, SRE and DevOps teams, and network engineering organizations operating 4G/5G RAN, core, and transport networks. The solution is ideal for enterprises seeking to modernize network operations, reduce outage impact, improve service reliability, and implement scalable, AI-driven RCA using AWS-native services.
Highlights
Highlighted by the publisher on AWS Marketplace.
Automated, multi-agent RCA across RAN, core, and transport networks, correlating alarms, KPIs, logs, and topology to identify probable root causes in minutes without manual triage.
Explainable AI diagnostics powered by Amazon Bedrock, using domain-specific agents and a network knowledge graph to deliver auditable RCA reports with evidence and recommended actions.
AWS-native, event-driven architecture built for scale and reliability, leveraging Amazon EKS, EventBridge, and Neptune to handle alarm spikes, support hybrid/edge deployments, and integrate seamlessly with OSS/BSS and ITSM systems.
Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Sources
Publisher resources
3 linksLinked repositories
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