Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
aiola is a Voice AI agent platform built for field sales teams using Salesforce. It creates a natural conversational communication channel between field representatives and Salesforce - making CRM updates and data retrieval as simple as having a conversation.
Field sales representatives spend their day visiting customers, managing accounts, and progressing deals away from their desks, often in noisy environments with limited time. Traditional Salesforce updates require stopping to type, navigate menus, remember field names, and translate real conversations into structured data. This creates delays, incomplete records, and lost information that teams never recover.
Show the rest of the publisher’s description (11 more lines)
aiola solves this by letting representatives speak naturally in their own words - no commands to memorize, no Salesforce terminology required. From a phone, in the field, representatives can capture customer visits, update opportunities, create follow-up tasks, retrieve account and pipeline information, and trigger Salesforce workflows through conversation.
aiola's Field Agent Platform includes:
A rep experience that turns natural speech into structured, validated Salesforce records
Bidirectional Salesforce access - retrieve and update customers, accounts, opportunities, activities, and pipeline through conversation
Speech recognition designed for real field conditions: multiple languages, accents, industry jargon, and background noise
A no-code agent builder where operations teams create and deploy custom Voice AI agents around existing Salesforce processes - no engineering required
Full support for standard and custom Salesforce objects, fields, picklists, validation rules, and workflows
A continuous learning layer that tracks adoption, data completeness, accuracy, and agent performance
Complete audit trails for all voice interactions and Salesforce actions
aiola is recognized by Fast Company as one of the Most Innovative Companies in Enterprise (2025, #9) and a Next Big Things in Tech honoree (2024). It received a Speech Technology Magazine 2024 Speech Industry Award and maintains a dedicated research program covering multilingual ASR, jargon recognition, speaker extraction, and named entity recognition.
According to aiola, customers report 5x more data collected, over 90 minutes saved per worker per day, and more than 90% CRM completeness - with impact beginning from the first interaction.
Highlights
Highlighted by the publisher on AWS Marketplace.
Natural voice conversations with Salesforce - field reps speak in their own words to update records, retrieve information, and trigger workflows, with no commands or CRM expertise required.
Built for real field conditions -speech recognition that works across languages, accents, industry jargon, and noisy environments, keeping Salesforce current while teams keep moving.
No-code agent builder -operations teams create, configure, and deploy custom Voice AI agents around their existing Salesforce processes in minutes, without waiting for engineering.
Agent build and provenance
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Plans and pricing as listed
6 listed- Users
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Refund terms
As stated by the publisher on AWS Marketplace.
According the AWS product refund
Sources
Publisher resources
3 linksLinked repositories
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