Back to the registry
Agent passport

Intradiem Dynamic Workforce Orchestration

Intradiem, Inc · HR & Talent

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User ratingNot rated0 reviews on the listing
Runs onUnknownSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

<p>Today's service operations are often static instead of dynamic, siloed instead of shared, and human-dependent instead of hybrid. Intradiem's Dynamic Workforce Orchestration (DWO) helps organizations navigate these operational shifts by enabling real-time adaptation, connected execution, and seamless coordination across people, systems, and automation.</p><p></p><p>The missing layer across these transformations is orchestration. Intradiem serves as the execution layer that transforms workforce intelligence and operational insight into coordinated real-time action across the enterprise.</p><p></p><p>By integrating with Amazon Connect and existing enterprise systems, Intradiem helps organizations automate workflows such as coaching, training, schedule optimization, workload balancing, shrinkage reduction, and real-time work prioritization, without disrupting existing technology investments. Powered by Intradiem's patent-protected proprietary rules engine, organizations can continuously respond to changing demand, staffing conditions, and business priorities throughout the day.</p>

Highlights

Highlighted by the publisher on AWS Marketplace.

Rapid Time to Value: Deploy quickly with minimal lift for IT teams and start realizing measurable operational impact fast. Intradiem customers have achieved 7x ROI (average) through improved productivity, reduced shrinkage, and optimized workforce utilization

Patented Real-Time Automation Technology: Intradiem's patent-protected proprietary rules engine continuously analyzes real-time workforce and operational data to automate actions the moment business conditions change.

Service Agility Across the Enterprise: Break down operational silos and coordinate real-time action across contact center and back-office teams to improve employee engagement, operational efficiency, and customer experience.

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment

CompanyIntradiemAutomated

Plans and pricing as listed

7 listed
AllSolutions
  • Units
$0.01
Core Package
  • Units
$603.00
P36M
Premium Package
  • Units
$1,105.00
P36M
Enterprise Package
  • Units
$1,540.00
P36M
One Additional Solution
  • Units
$268.00
P36M
User Productivity Tracking
  • Units
$804.00
P36M
Proof Of Value
  • Units
$100,000.00
P36M

Refund terms

As stated by the publisher on AWS Marketplace.

All subscriptions are non-cancelable and non-refundable for the period subscribed.

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
StandardEulaStandardEulaSource

Publisher resources

3 links
Intradiemintradiem.comSource
Contact Usintradiem.comSource
Who We Serveintradiem.comSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
7 plans listed
Delivery
SaaS
Intradiem: https://intradiem.com/ Contact Us: https://intradiem.com/contact/ Who We Serve: https://intradiem.com/who-we-serve/ <p>Support Services are accessible via the <a target="_blank" rel="noopener noreferrer nofollow" class="editor-link" href="https://support.intradiem.com/">Support Portal</a> (primary), <a target="_blank" rel="noopener noreferrer nofollow" class="editor-link" href="mailto:&lt;support@Intradiem.com&gt;">Email</a> (secondary), or Telephone 888-566-9457.</p><p></p><p>Customers have 24x7x365 portal access for case submission, tracking, and history.</p><p></p><p>Intradiem's Support team continuously monitors and prioritizes incoming issues. Priority 1 issues receive a response within 2 hours, 24x7x365. Remaining issues are addressed during standard business hours (Monday-Friday, 8 a.m. - 5 p.m. in the Customer's time zone), excluding U.S. federal holidays.</p><p></p><p>Learn more: <a target="_blank" rel="noopener noreferrer nofollow" class="editor-link" href="https://intradiem.com/standard-support-services-agreement/">Base Model</a> | <a target="_blank" rel="noopener noreferrer nofollow" class="editor-link" href="https://intradiem.com/concierge-support-services-agreement/">Concierge Model</a></p><p><br>https://support.intradiem.com/support@intradiem.com</p>
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.