Communication Intelligence Platform
Caylent · Cybersecurity & IT
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
**Unlock the Untapped Value in Your Communication Data**
- Organizations collect vast amounts of communication data including emails,
Show the rest of the publisher’s description (37 more lines)
chat primarily for compliance and discovery purposes, leaving significant
business intelligence untapped. Without unified access, teams miss
opportunities to uncover process inefficiencies and workflow insights.
**Transform archived communications into actionable insights that enhance business processes and enable AI-powered workflow optimization.**
- Caylent’s AI-powered Process Mining solution combines Smarsh’s archive
capabilities with AWS analytics to extract actionable insights from
communication data across platforms. By integrating compliance archives with
AI-driven workflow mapping and intelligent agents, businesses can gain
visibility into real processes and hidden inefficiencies, turning compliance data
into a source of operational intelligence.
**Where We Can Help**
- Process Discovery
Automatically identify
workflows & communication
patterns to uncover process
inefficiencies
- Workflow Mapping
Create visual maps of
communication interactions
and business workflows for
process optimization
- AI Agent Integration
Deploy agents to automate
routine tasks identified in
communication workflows,
reducing manual effort
- Data Unification
Integrate communication
data across channels with
consistent identity
management
- Compliance
Preservation
Maintain regulatory
compliance while extracting
business value from archived
communications data
Highlights
Highlighted by the publisher on AWS Marketplace.
Receive a Unified Data Platform Centralize communications data (email, Teams, Slack) in a searchable, secure platform.
Robust API Access Third-generation API framework enables secure, read-only integration with analytics and AI tools.
Introduce AI agents into real processes to automate repetitive tasks and improve productivity.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Linked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.

