HHS NextGen Child Support
Deloitte · Customer Service
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Deloitte’s cutting edge HHS NextGen Child Support solution responsibly leverages artificial intelligence (AI) and the power of predictive analytics to significantly enhance the efficiency and effectiveness of child support services. HHS NextGen’s modern technologies help enable intuitive and accessible experiences for end users, while facilitating streamlined intake and processing on the backend.
HHS NextGen reimagines child support programs by improving outcomes through enhanced customer service, increased employee engagement, and a focus on data driven performance improvement.
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Using AWS services such as EC2 and Aurora, HHS NextGen provides 360 degree case management to holistically visualize complex cases and focus on factors impacting success. Accessible and mobile friendly online customer and partner portals give customers and employers and attorneys on the go access to case information. A financial calculation engine calculates complex payments according to configurable policies.
About HHS NextGen: Deloitte understands that mission matters when working with government HHS programs, and it is our mission to help government leaders achieve their mission; helping to protect and improve the health, safety, and well-being of our fellow citizens. We are focused on helping you improve efficiency, effectiveness, timeliness, quality, and accountability of state government services and benefits programs. That’s why we created HHS NextGen. HHS NextGen integrates benefit programs into a unified digital experience for both workers and the people they serve.
Highlights
Highlighted by the publisher on AWS Marketplace.
Empowers workers to make smarter decisions for children and families at the point of impact, at a moment’s notice, using data-driven insights.
Informs case workers which cases their intervention will likely yield the most impact for the families they serve.
Backed by Deloitte’s full-service capabilities including industry-leading cybersecurity, regulatory and policy strategy, organizational strategy, artificial intelligence, and operations management.
Agent build and provenance
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