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Gainsight - CS

Gainsight · Marketing & Sales

No attestation published

Certification per AWS Marketplace.

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 4 captures on record

User ratingNot rated0 reviews · G2 4
Runs onUnknownSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on AWS Marketplace.

Connect Your Pre and Post Sales Journeys

Integrate SAP Sales Cloud and Gainsight CS to seamlessly connect your pre- and post-sales journeys, allowing your teams to utilize their preferred tools through a single platform to deliver a more cohesive customer experience.

Show the rest of the publisher’s description (8 more lines)

Grow Your Commercial Relationships with Customers

Plan and take action on opportunities to expand account revenue. Model account hierarchies and create cleaner handoffs between your internal account facing teams.

Drive Efficiency Across Your Teams

Gainsight customers save team members more than eight hours per week by automating manual tasks and workflows so they can spend time building relationships.

Scale Customer Engagement

Create lifecycle campaigns for every stage of the customer journey by automating digital touch points and triggering purposeful human outreach at key moments.

Save More Customers from Churning

Get more detailed views of relationships with every account and stakeholder to proactively spot and mitigate risks before they lead to lost revenue or churn.

Highlights

Highlighted by the publisher on AWS Marketplace.

Eliminate retention and expansion blind spots

Scale efficiently by combining human and digital touch

Turn customer success into a revenue machine

Agent build and provenance

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Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment · as of 2026-08-29

CompanyGainsight IncAutomated
HQUnited States of AmericaAutomated
IndustryTechnologyAutomated
Websitehttps://www.gainsight.com/

Plans and pricing as listed

1 listed
Gainsight - CS
  • Units
$40,000.00
P12M

Refund terms

As stated by the publisher on AWS Marketplace.

Terms and Conditions here - https://www.gainsight.com/policy/

Sources

Marketplace listingaws.amazon.comSource
App certificationaws.amazon.comSource
StandardEulaStandardEulaSource

Publisher resources

3 links
2023 Gartner Market Guide for Customer Success Management Platformswww.gainsight.comSource
The State of AI in Customer Success, 2024 Reportwww.gainsight.comSource
Gainsight Resource Centerwww.gainsight.comSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
1 plan listed
Delivery
SaaS
2023 Gartner Market Guide for Customer Success Management Platforms: https://www.gainsight.com/resource/2023-gartner-market-guide-for-customer-success-management-platforms/ The State of AI in Customer Success, 2024 Report: https://www.gainsight.com/resource/the-state-of-ai-in-customer-success-2024-report/ Gainsight Resource Center: https://www.gainsight.com/resources/?_sft_products=customer-success Submit a Ticket To log a support ticket go to https://support.gainsight.com/ and click Submit a Request. Ticket Support is available: Monday through Friday 7am - 7pm CST (excluding US holidays) 7am - 7pm BST (excluding UK Holidays) Phone United States: (888) 623-8562 (option 2) United Kingdom: 01876 52 0 118 [Please dial +44 1876 520118 if you are trying to reach us from outside the UK] Phone support is available: Monday through Friday 7am - 7pm CST (excluding US holidays) 7am - 7pm BST (excluding UK Holidays) Note: Phone support is available for the Gainsight CS product, and not yet available for the PX or Digital Hub product. Live Chat You can talk live to our support agents between 8am - 6pm CST - On Gainsight Go <https://support.gainsight.com/>, you can find the Live Chat on the bottom right of the screen. Clicking on this engages our agents and allows you to chat directly with our agents. - You should use Live chat for quick questions for our agents - Please note that some issues may take longer to troubleshoot, and may turn into a support ticket if our agent needs to do some deeper troubleshooting on the issue.
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