Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Aisera delivers an AI Voice Bot to resolve the most common questions received from your customers on first contact, reducing unnecessary wait time and delivering a natural life-like customer experience.
It can be customized to tailor-fit your organizational needs and is available around the clock providing customers with instant help. With Gen AI for Contact Center, improve and scale your customer interactions while maintaining a high level of customer satisfaction (CSAT).
Show the rest of the publisher’s description (8 more lines)
Aisera uses AWS cloud computing and infrastructure to operate our SaaS offerings of AI Copilot, AI Voice Bot, AI Search and Aisera Assist
Together with AWS, Aisera offers enterprise flexible deployment models that include hosted SaaS and private VPC
Features:
-Seamless Transition from Bot to Agent
-Voice-Based Multichannel Support
-Conversation Assist
-Built-in Support for Multiple Languages
Please email info@aisera.com to discuss an AWS MP private offer.
Highlights
Highlighted by the publisher on AWS Marketplace.
Reduce Contact Center Costs
Improve First Call Response (FCR)
Increase Agent Productivity
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Plans and pricing as listed
9 listed- Units
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Refund terms
As stated by the publisher on AWS Marketplace.
Please contact for refund policy.
Sources
Publisher resources
4 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.