Perch Insights Data Platform
Perch Insights · Customer Service
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Perch is an AI powered analytics platform built for contact centers We unify data from CRMs dialers and voice platforms into a single source of truth enabling operators to reduce CAC improve conversion and retain more customers With built in AI tools Perch delivers root cause insights and proactive recommendations across the entire customer journey.
Highlights
Highlighted by the publisher on AWS Marketplace.
Unified Customer Journey Analytics Transform siloed data from CRMs, dialers, and marketing tools into a single source of truth built specifically to analyze and optimize the full customer journey from lead to retention.
AI-Driven Root Cause Insights Quickly identify whats working, whats not, and why with proactive recommendations that help reduce CAC, boost conversion, and improve agent and campaign performance.
Designed for high-volume sales and service operations, Perch delivers consistent, real-time metrics across agents, teams, and channels without relying on internal data science resources.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Plans and pricing as listed
1 listed- Users
Refund terms
As stated by the publisher on AWS Marketplace.
Contact our support team for refund information.
Sources
Publisher resources
2 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.