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Pulse - Feedback Intelligence Platform[IN]
Pulse · Marketing & Sales
Certification per AWS Marketplace.
Evidence tier Source Confirmed · 4 captures on record
What the publisher says
As described on AWS Marketplace.
Pulse is the AI-Native Feedback Intelligence OS built for Product, Customer Experience (CX), and Business teams that need to transform fragmented customer feedback into measurable business outcomes. The platform consolidates feedback from support platforms, CRM systems, sales conversations, surveys, app reviews, Slack, Jira, and other enterprise systems into a unified intelligence layer. Agentic AI automatically identifies themes, removes duplicates, enriches feedback with business context, and surfaces the most impactful opportunities based on revenue, churn risk, customer segments, NPS, and strategic priorities.
Pulse helps organizations move beyond traditional analytics by connecting insights directly to decision-making and execution. Teams can prioritize feature requests, generate PRDs and requirements, build data-driven roadmaps, validate ideas with customers, automate workflows, and track decisions through end-to-end audit trails. Deep integrations with tools such as Salesforce, HubSpot, Zendesk, Jira, Slack, Gong, Freshdesk, and other enterprise systems ensure feedback intelligence flows seamlessly into existing workflows.
Show the rest of the publisher’s description (2 more lines)
Key capabilities include Unified Feedback Ingestion, AI-Powered Theme Detection & Deduplication, Impact-Driven Prioritization, Product Intelligence, Roadmap Management, Customer Validation Workflows, AI Copilot, PRD Generation, Customer Experience Intelligence, and Automated Decision Workflows. By turning customer signals into prioritized actions, Pulse enables faster product decisions, improved customer satisfaction, reduced churn, stronger retention, and accelerated business growth.
Keywords: AI-Native Feedback Intelligence, Voice of Customer (VoC), Product Intelligence, Customer Experience Intelligence, Agentic AI, Product Management, Roadmap Planning, Feedback Analytics, Customer Insights, Feature Prioritization, PRD Generation, Customer Feedback Management, Product Operations, CX Analytics, Enterprise AI.
Highlights
Highlighted by the publisher on AWS Marketplace.
Unify customer feedback across multiple tools, channels, and touchpoints into a single source of truth
Identify critical customer signals, urgent issues, competitor mentions, and emerging trends to proactively reduce churn risk
Enable teams to prioritise actions and make informed decisions by turning customer feedback into actionable insights and recommendations
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Plans and pricing as listed
3 listed- Units
- Units
- Units
Refund terms
As stated by the publisher on AWS Marketplace.
All fees paid to Pulse are non-cancellable and non-refundable, including prepaid subscription and professional services fees. No refunds or credits shall be provided for non-use, partial use, or early termination of the Services, unless otherwise expressly agreed in an executed MSA, Order Form, SOW, or other written agreement signed by both Parties.
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.