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Agent passport

Virtual Branch

Ondato, UAB · HR & Talent

SaaSNo attestation published

Certification per Microsoft Marketplace.

remote customer servicevideo conferencingclient onboarding
Provenance reach3 of 12 layers traced

Evidence tier Source Confirmed · 9 captures on record

User ratingNot rated0 reviews on the listing
Runs onSaaSSaaS
ProvenanceUnknown33% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

Experience a tailored remote service solution with our Virtual Branch. This innovative tool provides personalised customer interaction via video calls, mitigates security risks, and ensures compliance. Onboard new clients quickly as well as help and authenticate returning ones. Sign any documents online, avoiding the hassle of physical branches.

With our Virtual Branch:

Show the rest of the publisher’s description (18 more lines)
  • Your customers no longer need to go to physical branches.
  • Clients can be serviced by any employee, regardless of location.
  • You can save on human resources when identifying and helping clients.
  • Onboarding processes are secure and convenient.

Type of users that benefit from the Virtual Branch:

  • Financial institutions and other companies that wish to employ remote customer service
  • Mostly Banks, credit unions, and other financial institutions that rely on physical branches.

Customer pains and needs that Virtual Branch addresses:

  • Pains:
  • Lack of efficiency in physical branches
  • Limited number of employees
  • High physical branch costs
  • Lack of IT resources
  • Increasing risk of deep fakes
  • Needs:
  • Accessibility for clients
  • Time-saving process
  • Serve clients digitally

Preview

2 images
Virtual Branch preview 1Virtual Branch preview 2

Agent build and provenance

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The evidence, the layer-by-layer tracing, the risk basis, and the cross-marketplace links are open to signed-in accounts.

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Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment · as of 2026-08-29

CompanyOndato UABAutomated
HQUnited KingdomAutomated
IndustryTechnologyAutomated
Websitehttps://ondato.com/

Sources

Marketplace listingmarketplace.microsoft.comSource
Privacy PolicyPrivacy PolicySource
License TermsLicense TermsSource

Publisher resources

6 links
Supportondato.comSource
Virtual Branch Presentationcatalogartifact.azureedge.netSource
Virtual Branch One-Pagercatalogartifact.azureedge.netSource
Learn more about Virtual Branch solutionondato.comSource
About Ondatoondato.comSource
Virtual Branch with video identity verificationwww.youtube.comSource
Pricing
Unknown
Not stated
Delivery
SaaS
https://ondato.com/contact-us/
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.