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Agent passport

Neo-Knowledge Assistant Chatbot

Enhance customer experience with AI-driven information discovery and reduced support costs.

Category
Analytics
Registry category
Customer ServiceChatbots & Messaging
Vendor
Neostats Analytics Solutions
Location
Dubai, United Arab Emirates
Reviews
Not rated (0 reviews on the listing)
Listed on
Microsoft Marketplace
Pricing
1 plan listed
Overall Provenance
3.0/10Moderate
High 7–10Moderate 3–6.9Low 0–2.9

Each fact carries one Provenance score: the average of its Disclosure and Evidence scores, the same rule the page uses for the overall score. Click any score to see the math behind it.

Vendor Provenance

Who actually operates this agent.

6.6 / 10
Data element
Answer
Provenance
Source
Legal entity
Neostats Analytics Solutions
Matched on neostats.ai, found in the publisher's marketplace links
High
HQ address
Dubai, United Arab Emirates
From outside company data
High
BigPicture company data (neostats.ai), fetched 2026-08-29
Ownership
Privately held company
From outside company data
High
BigPicture company data (neostats.ai), fetched 2026-08-29
Industry
Not disclosed
Low
No source on record
Employee count
51-200 employees
From outside company data
High
BigPicture company data (neostats.ai), fetched 2026-08-29
Founded
2022
From outside company data
High
BigPicture company data (neostats.ai), fetched 2026-08-29
Revenue
$1M-$10M estimated annual revenue
Estimate; not from filings
High
BigPicture company data (neostats.ai), fetched 2026-08-29
About
Enhance customer experience with AI-driven information discovery and reduced support costs.
Publisher description
High

Build Provenance

What the agent is built on.

2.8 / 10
Data element
Answer
Provenance
Source
Foundation model
Not disclosed on this listing
Low
No source on record
Training data (model)
Not disclosed on this listing
No source discloses model training data
Low
No source on record
Agent framework / tools
Not disclosed on this listing
Low
No source on record
Hosting model
SaaS, hosted by the vendor
From the listing
High
Version history
1000
Registry saw 4 distinct listing states across 11 captures
High

Reach Provenance

How the agent is distributed and adopted.

4.4 / 10
Data element
Answer
Provenance
Source
Distribution channel(s)
Microsoft Marketplace
Via SaaS
High
Review volume & rating
Not available
No ratings on the listing
Low
No source on record
Comments (pros)
Not available
No review text on record, so no pros could be drawn from user comments
—
No source on record
Comments (cons)
Not available
No review text on record, so no cons could be drawn from user comments
—
No source on record
Listing tenure
Not disclosed
No listed since date; last updated 2026-07-20
—
No source on record
Multi-channel presence
Single-channel
Listed on Microsoft Marketplace only in the registry
High
Public community signal
Not disclosed
No public GitHub, Discord or community metrics found
Low
No source on record
# installs
Not reported
Popularity index 0.24 on the marketplace; not an install count
—
No source on record
Listing type
Standard marketplace listing
From the listing
High

Data Provenance

What the vendor discloses about data handling.

1.4 / 10
Data element
Answer
Provenance
Source
Operational data sources
Not disclosed
Low
No source on record
Data residency
Not disclosed
Low
No source on record
Retention & deletion
Not disclosed
Low
No source on record
Published documentation
Legal links on the listing: Privacy Policy, License Terms
Links on the listing; documents not fetched by the registry
High
Data access requirements
Not explicitly disclosed
No OAuth scope or permission list found on the listing
Low
No source on record

Compliance Provenance

What standards the vendor meets, and who verified them.

0.0 / 10
Data element
Answer
Provenance
Source
Security
SOC 2
None on record
Low
No source on record
ISO/IEC 27001
None on record
Low
No source on record
ISO/IEC 27002
None on record
—
No source on record
ISO/IEC 27017
None on record
—
No source on record
SOC 3
None on record
—
No source on record
CSA STAR
None on record
—
No source on record
Privacy
GDPR
None on record
Low
No source on record
COPPA
None on record
—
No source on record
FERPA
None on record
—
No source on record
ISO/IEC 27018
None on record
—
No source on record
Health
HIPAA
None on record
Low
No source on record
HITRUST CSF
None on record
—
No source on record
Financial
SOC 1
None on record
—
No source on record
PCI DSS
None on record
—
No source on record
SOX
None on record
—
No source on record
Government
FedRAMP
Not found on the FedRAMP Marketplace
Checked by the vendor's web domain on 2026-08-27
Low
CMMC
None on record
Low
No source on record
NIST SP 800-171
None on record
—
No source on record
AI
NIST AI RMF
None on record
Low
No source on record
Platform
3rd party certification
None on record
Low
No source on record

What the publisher says

We offer a GenAI-powered Knowledge Assistant on Microsoft Azure that enables organisations to deliver instant, accurate, and source-cited answers from their website and knowledge content. The solution leverages Retrieval-Augmented Generation (RAG) and automated content indexing to enhance customer experience, improve information discovery, and reduce support costs.

Introduction: Organisations publish vast amounts of information across websites, portals, FAQs, and knowledge repositories. However, users often struggle to find relevant information quickly, leading to poor digital experiences and increased support requests. NeoStats Knowledge Assistant transforms how information is accessed by allowing users to ask questions in natural language and receive trusted answers directly from existing content sources.

What we offer: We provide an enterprise-ready AI Knowledge Assistant that automatically ingests, indexes, and retrieves information from approved content sources to deliver contextual, real-time responses with source references. Built on Microsoft Azure, the solution is secure, scalable, and designed for rapid deployment.

Show the rest of the publisher’s description (7 more lines)

We support your transformation across the following dimensions: • AI-Powered Customer Self-Service

  • Intelligent Website & Portal Assistance • Knowledge Discovery & Search Modernisation
  • Reduced Support and Call Centre Volume
  • Source-Cited and Trusted Responses
  • Azure AI & Generative AI Adoption
  • 24/7 Information Accessibility
  • Enterprise-Grade Security and Scalability

Preview

1 image

Plans and pricing

1 plan listed

Premium Enterprise Plan$30,000.00/month 1-month subscription

Linked repositories

Unknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed.

Publisher resources

Sources

Reading the score

Disclosure · how many sources corroborate it

NoneNo source has it. Shown red, because Unknown means Unknown.
1 sourceA single place has it. A listing and its certification page and policy docs on one marketplace count as one source.
2+ contestedTwo or more sources cover it but they do not agree. The disagreement is shown, never dropped.
2+ agreeingTwo or more genuinely separate sources agree: another marketplace, or an outside record.
Steps below are possible but not automated yet, so today they sit open.
SettleTop confirmedSettleTop confirms it directly.

Evidence · what kind of evidence backs it

NoneNo source discloses it.
PublicPublicly available info, such as reviews, listing age, or vendor firmographics like legal entity and headquarters.
Vendor statedThe vendor's own claim on its marketplace listing, website, or policy documents.
Self-attestedThe vendor's self-attested certification or operator program, a marketplace program rather than an independent audit.
Steps below are possible but not automated yet, so today they sit open.
Vendor providedThe vendor hands SettleTop the underlying material, such as an SBOM or a data policy.
Vendor attestedThe vendor signs an attestation to SettleTop.
SettleTop verifiedSettleTop verifies it directly.

The SettleTop steps above are possible but not automated yet, so today they sit open and a perfect 10 is out of reach. Open information like firmographics and reach has fewer steps to climb, so it sits a little higher for the same visible evidence.

Information shown here reflects the best available information at the time of assessment and may be incomplete, outdated, or subject to change. It should be independently verified before being relied upon for any decision. SettleTop is not liable for any errors, omissions, or decisions made in reliance on this information.

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Build Provenance

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