LiveRoute SmartDesk AI Agent
LiveRoute FZ-LLC · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
The
LiveRoute
Show the rest of the publisher’s description (16 more lines)
SmartDesk
AI Agent transforms employee support by providing
a centralized, intelligent assistant that works across Microsoft Teams,
SharePoint, and web. It understands natural language, connects to your internal
systems, and delivers fast, secure, and contextual answers to employee
questions—reducing manual effort and driving self-service.
Benefits and Outcomes:
- 40–60% faster support resolution
- Reduced volume of recurring support
tickets
- Consistent, standardized employee
communication
- Increased employee productivity and
satisfaction
- Multilingual, role-based support
enablement
Preview
1 image
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.