Langdock

Vision and Mission

Langdock was created with the vision that AI will transform the workplace by automating mundane and repetitive tasks, enabling knowledge workers to multiply their productivity up to tenfold. The founders recognized that while AI models themselves are powerful, companies need a flexible application layer that acts as an interface between AI capabilities and human workflows. Langdock builds this interface through a suite of integrated products such as Chat, Assistants, Agents, Search, and API access, all designed to deliver AI tools securely and with full data control.

Core Products and Features

Langdock offers five main products within one unified platform:

• Chat: A powerful AI chat interface that allows employees to interact naturally with AI models for daily support, information retrieval, and task assistance.
• Assistants: Customizable AI assistants tailored to specific business use cases or departments (e.g., customer support, HR, sales enablement), enabling workflow automation and knowledge management.
• Integrations: Connects Langdock with popular workplace tools and data sources such as Google Drive, Confluence, Notion, Slack, Salesforce, Jira, and many more—allowing seamless access to company knowledge and triggering actions directly from conversations.
• Workflows: (Coming soon) Enables the creation of multi-step AI-driven workflows that automate complex processes across various applications, including human-in-the-loop capabilities.
• API: A unified API endpoint that provides access to multiple AI models from different providers, allowing developers to build custom AI-powered applications and services.

Model Flexibility and Data Privacy

One of Langdock’s standout features is its model-agnostic approach. Companies can choose from a wide range of AI models hosted in Europe or the US, including models from OpenAI, Meta’s Llama, Anthropic’s Claude, and more. This flexibility enables organizations to select models based on performance, cost, and compliance requirements.

Langdock is built with an enterprise-grade security mindset. The platform is GDPR-compliant, ISO 27001 certified, and SOC 2 Type II audited. It hosts data primarily in the European Union to ensure compliance with strict data protection laws. Importantly, customer data is never used to train or improve the AI models, preserving privacy and confidentiality. For large enterprises, Langdock offers dedicated deployment options, allowing companies to run the platform on their own infrastructure for maximum data control.

Use Cases and Customer Impact

Langdock serves a diverse range of industries and business functions. Its AI chat and assistants improve customer service response times, enhance internal knowledge sharing, automate routine tasks, and support data analysis.

Notable customers include global enterprises such as Merck, GetYourGuide, Personio, Laverana, and HeyJobs. These organizations have reported high adoption rates (up to 100% in some teams) and measurable productivity gains by integrating Langdock’s AI capabilities into their workflows.