Kurrent Cloud Advanced Support
Kurrent · HR & Talent
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
SUPPORT SERVICE LEVEL OBJECTIVES (SLO): KURRENT CLOUD ADVANCED SUPPORT
P1: Within 2 Hours, Updated every 4 hours
Show the rest of the publisher’s description (11 more lines)
Customer: Resources available 24x7. Ability to provide necessary diagnostic information.
Kurrent: Resources dedicated 24x7 until a resolution or workaround is in place as soon as is commercially reasonable
P2: Within 4 Hours, Updated every 1 Day
Customer: Resources available 24x7. Ability to provide necessary diagnostic information.
Kurrent: Resources dedicated 24x7 until a resolution or workaround is in place as soon as is commercially reasonable
P3: Within 1 Business Day, Updated every 2 Business Days
Customer: Resources available during Business Hours. Ability/willingness to provide/share necessary diagnostic information promptly.
Kurrent: Resources dedicated during Business Hours until a resolution or workaround is in place as soon as is commercially reasonable
P4: Within 2 Business Days, As information becomes available
Customer: Use tickets for the feature request and specifics on requested functionality.
Kurrent: Solid understanding of the Customer request documented in Kurrent systems for review by Kurrent Product Management.
Preview
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Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Plans and pricing as listed
1 listedSources
Publisher resources
2 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.