Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
AI for HR, powered by the Kore.ai Agent Platform, brings agentic AI into the employee lifecycle, automating HR services, enabling self-service, and executing HR workflows securely across enterprise systems.
AI for HR includes 40+ pre-built HR use cases and 10+ configurable agentic application templates covering PTO requests, onboarding, policy guidance, case management, benefits, and employee support. It reduces HR operational workload, improves SLA compliance, and delivers consistent employee experiences at scale.
Show the rest of the publisher’s description (19 more lines)
Employees, managers, and HR teams can search policies, resolve requests, and execute HR actions independently, reducing dependence on HR service desks and accelerating resolution times.
Microsoft + Kore.ai: Better Together for HR
AI for HR integrates with Microsoft 365 Copilot, Teams, and the AI for Work Assistant, enabling HR workflows within employee productivity tools. With SAP and Workday integrations, enterprises unify HR data and automate end-to-end HR processes.
Key use cases
- Absence and PTO management
- HR helpdesk and policy search
- Case and ticket management
- Onboarding and offboarding
- Benefits and compensation management
- Manager self-service
- Document requests and profile updates
- HR task automation
Business impact
- 60% HR queries fully resolved by AI
- 31% reduction in HR ticket volume
- Zero headcount increase despite rising HR demand
- 80% reduction in HR resolution time
- 95% self-service deflection
- 70% employee satisfaction within 90 days
Preview
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Agent build and provenance
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Plans and pricing as listed
2 listedSources
Publisher resources
5 linksLinked repositories
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