Freescout on Ubuntu 26.04
kCloudHub LLC · Software Development
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 9 captures on record
What the publisher says
As described on Microsoft Marketplace.
FreeScout is an open-source, self-hosted help desk and shared inbox system that helps organizations manage customer emails, support tickets, and service requests from a centralized platform. It provides ticket management, team collaboration, customer communication tracking, and workflow management capabilities for efficient customer support operations.
Features of FreeScout:
Show the rest of the publisher’s description (12 more lines)
- Shared inbox system for managing customer conversations and support emails.
- Email-to-ticket conversion for streamlined help desk workflows.
- Conversation assignment and team collaboration features.
- Customer profiles with complete communication history.
- Custom fields, automation, notifications, and reporting capabilities.
- Modular architecture with extensions for additional functionality.
- Self-hosted deployment providing full control over data and infrastructure.
Usage Instruction:
Check the installed version:
$ git describe --tags
Disclaimer:
FreeScout is an open-source help desk application developed by the FreeScout community. We are not affiliated with, endorsed by, or sponsored by FreeScout developers. The software is provided “as is,” without any warranties. Users are responsible for installation, configuration, security, maintenance, and compliance with applicable licensing requirements.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.