IntelePeer SmartAgent
IntelePeer.ai · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
SmartAgent is an all-in-one patient experience
automation platform designed for multi-location practices seeking to reduce
Show the rest of the publisher’s description (30 more lines)
staffing needs, lower costs, and improve efficiency. It automates front desk
and back-office workflows-from appointment scheduling and reminders to payments
and collections-using AI-powered voice agents, self-service tools, and
centralized dashboards. Unlike other solutions, SmartAgent integrates
seamlessly with existing patient management systems, accelerates ROI, and
provides the control and visibility practices need to scale efficiently.
Benefits include:
AI Receptionist
- Personalized 24/7 call handling
- No missed calls, no hold times
- Answers common inquiries and reduce staff workload
- Seamless scheduling integration and intelligent transfer and escalation
Appointment Management
- Comprehensive appointment lifecycle
- Reduces no-shows and administrative burden, boosting utilization and revenue
- Offers optimal available time slots regardless of time of call
Outbound Collections
- Automated patient outreach with discreet, personalized reminders
- Reduces collection overhead and improves cash flow
- Flexible, secure payment options and instant payment confirmation texts
Customer using SmartAgent realize:
- Improved customer experience
- Faster resolution times
- Personalized self-service
- Multilingual
- 24x7 intelligent handling
- Break even or better in 6 months
Unlike other solutions, SmartAgent integrates seamlessly with existing PMS and
EMR systems, accelerates ROI, and provides the control and visibility
businesses need to scale efficiently.
Preview
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Agent build and provenance
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The evidence, the layer-by-layer tracing, the risk basis, and the cross-marketplace links are open to signed-in accounts.
Sign inCompliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
1 listed- Overage over Contractual Amount: $1.00 per unit
Sources
Publisher resources
6 linksEvidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.