Infosys Virtual Assistant
Infosys Ltd · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
Infosys provides Intelligent Bot Services which can be integrated with virtually any system. You can also enable the same bot on multiple channels including the custom ones or those not yet supported directly e.g. WhatsApp.
Infosys Virtual Assistant is a Bot which supports multiple AI & NLP features and requirements. We can integrate bot with variety of cognitive services like Text Analytics, OCR, document reader, etc. to support variety of features. We have also integrated bots with many systems like Dynamics, ServiceNow, SalesForce, Workday, On Premise systems etc. For the need of integration Infosys offers integration via Logic Apps, Power Automate, REST apis etc.
Show the rest of the publisher’s description (2 more lines)
On Azure platform bot makes use of wide range of Azure Services like Bot Registration, App Service, App Insights, Cognitive Services, Cosmos DB, Azure storage etc., while our bot solutions on Power Virtual Agent offers one stop solution for all bot needs where bot, web service, NLP and bot analytics are packaged in box and offered as SaaS offering.
With its 24x7 availability, end users are able to talk to customers, virtually in any language thanks to its Microsoft’s translator apis. This helps in reducing the operational cost to support to wide customer base and help agents concentrate their time and energy on more complicated tasks.
Preview
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Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-10
Sources
Publisher resources
2 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
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