Infosys SAP Collaboration through Microsoft TEAMS
Infosys Ltd · Operations & Productivity
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
In today’s connected and
digitized world, majority of the ERP business interactions are disconnected and
Show the rest of the publisher’s description (40 more lines)
requires manual interventions. This takes time and effort and often include
multiple parties. With Microsoft TEAMS quickly becoming a preferred channel of
collaboration between multiple parties and over the last several months, it is
imperative that more innovation should be done with Microsoft TEAMS at the core
of the solution.
Our approach brings in MS
TEAMS into the fold of overall conversation platform strategy by building
additional channel of communication through MS TEAMS while continuing with
other communication channels through WEB, Desktop, Voice, Social media etc. Enterprise
Users, partners can now communicate in real time with the backend ERP and non
ERP systems alike just like any other user does on web/social media. The
approach not only provides an enhanced user-experience, but it also provides
real time, most up-to-date information to the user without having to wait on
anyone
Business Challenges:
- Tedious manual
Collaboration
- Tedious for analysts
to find the right information
- Multiple emails/
communication exchange between analyst and user to get the right set of update
Solution Overview:
- Integrated Conversation and Business Process execution
enabled through Microsoft TEAMS
- Enhanced user experience and real time updates
- Enhanced NLP and AI features through NIA
- Benefit of using an enterprise grade conversation
platform allows you to use the same conversation through multiple channels,
thus bringing in consistency in user experience and reusability.
Business Benefits
- Productivity Improvement
- Improved User Interface
- Convenience
- Accelerated deployment through Infosys IEA
**While we recommend to use Infosys NIA for a
choice of collaboration Platform, the architecture can work on any enterprise
grade collaboration / conversation platform.
** Infosys Enterprise Assistant is used to
bring in ready to deploy use cases in the SAP ERP system that will speed up the
time to market.
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-10
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2 linksLinked repositories
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