Infosys SAP S/4HANA – Intelligent Order Creation

of orders there are, the cost becomes very high. CPG industry is under

tremendous pressure from price competition and operating margins. Cutting down

operating costs is the need of the hour. Non-EDI orders that constitute about

30% of total orders add substantially to the order management cost. Microsoft

Azure AI-based Document Extraction service “Form Recognizer” provides us the

ability to extract information from incoming documents, apply advanced machine

learning algorithms to it and present data in the form of key-value pairs and

even help extract tables. A persona-based rich user experience built on

Business Technology Platform using SAPUI5 provides decision support to the user

to take the best possible action and create the sales orders in the system.

Business Challenges

• High cost and operating margins
• Creating a sales order is a tedious manual process
• Error-prone and time-consuming processSolution Overview
• Using cognitive services, match the incoming order to relevant templates or create new templates
• Using deep learning algorithms-based Azure Form Recognizer, ‘read’ incoming document data
• One time mapping of the template to SAP objects at field level
• Using either manual validation or auto-approval, post the order in SAP S/4HANA