WhatsApp for Business on MS Bot Framework
Infobip d.o.o. · Operations & Productivity
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 9 captures on record
What the publisher says
As described on Microsoft Marketplace.
Why businesses choose WhatsApp for customer conversations
- The average user checks WhatsApp more than 23 times per day.
- 68% of users agreed that WhatsApp is the easiest way to connect with a business.
- 2 billion active users in over 180 countries
Show the rest of the publisher’s description (25 more lines)
Customer care
Respond to customer-initiated conversations over WhatsApp for free within 24 hours of the first message being sent. Enable your bots to:
- Provide quick, conversational support
- Get instant feedback
- Resolve issues in one-on-one conversations
Infobip adapter functionalities
- Send/receive text messages
- Send/receive media messages (document, image, video, audio)
- Send/receive location messages
- Send message templates
- Verify incoming Infobip requests
- Receive delivery reports
- Receive seen reports
- Callback data – Add data in every message and that data will be returned to the chatbot in the message delivery report
- Full incoming request from Infobip is added to the incoming activity as ChannelData
Start testing today!
- Fill out the signup form. Be sure to provide accurate information.
- We will send you an email with a verification link which will redirect you to set your credentials for accessing Infobip's web interface.
- After confirming your credentials, you'll receive a confirmation email.
- Log in to the web interface, navigate to Apps and click on WhatsApp - your test sender should be ready for use!
- Install WhatsApp adapter for MS Bot Framework by following this guide.
Other Infobip MS Bot adapters:
- SMS
- Viber
For more information check out the user guide on Infobip Docs!
Preview
2 images
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Sources
Publisher resources
7 linksLinked repositories
1 repoUnknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.