Agent passport

AI Customer Support Suite

Info Inlet Inc. · Cybersecurity & IT

SaaSNo attestation published

Certification per Microsoft Marketplace.

customer support AIemail triagehelpdesk API

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 7 captures on record

User ratingNot rated0 reviews on the listing

Runs onSaaSSaaS

ProvenanceUnknown44% of the provenance layers this product can disclose

Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

AI Customer Support Suite — Power a help desk with one API: triage inbound emails (single and batch), score sentiment, summarize long threads, generate FAQ answers, paraphrase replies, and grammar-check responses. Built for support and customer-success teams.

🎧 LLM-powered (OpenRouter)

Show the rest of the publisher’s description (21 more lines)

🚀 Newcomer launch pricing — limited-time introductory rates while we earn our first reviews.

Built for customer-support and success teams, help-desk and ticketing platforms, CX operations.

Why this exists

Support teams drown in inbound volume, and the AI helpers for triage, sentiment, summarizing, and reply drafting come from separate disconnected tools.

What you get

One API key triages and scores tickets, summarizes threads, drafts and polishes replies, and answers FAQs — the AI layer for any help desk.

Endpoints (7 total)

POST /v1/email/triage
POST /v1/email/triage-batch
POST /v1/sentiment/analyze
POST /v1/text/summarize
POST /v1/faq/generate
POST /v1/reply/paraphrase
POST /v1/grammar/check

Sample request

curl -X POST https://api-support-suite.knowlez.com/v1/email/triage -H "X-API-Key: <your-key>" -H "Content-Type: application/json" -d '{}'

Pricing

Starter — $9/mo · 2,000 ops included · $0.003/op overage
Pro — $29/mo · 20,000 ops included · $0.002/op overage
Scale — $99/mo · 200,000 ops included · $0.001/op overage

Swagger / OpenAPI: api-support-suite.knowlez.com/docs

Preview

1 image

Agent build and provenance

The evidence, the layer-by-layer tracing, the risk basis, and the cross-marketplace links are open to signed-in accounts.

Compliance

Government

FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment · as of 2026-08-29

CompanyInfo InletAutomated

HQJapanAutomated

IndustryTechnologyAutomated

Websitehttps://www.infoinlet.com/

Plans and pricing as listed

4 listed

Trial

After the trial, upgrade to Starter ($9/mo, 2,000 ops included with per-op overage) to keep going.

Cancel any time during the 30-day trial and the subscription closes with no charge.

Starter

Starter — $9/mo · 2,000 ops included · $0.003/op overage.

$9.00/month

Scale

Scale — $99/mo · 200,000 ops included · $0.001/op overage.

$99.00/month

Pro

Pro — $29/mo · 20,000 ops included · $0.002/op overage.

$29.00/month

Sources

Marketplace listingmarketplace.microsoft.com ↗Source

Privacy PolicyPrivacy Policy ↗Source

License TermsLicense Terms ↗Source

Publisher resources

1 link

Supportinfoinlet.com ↗Source

Pricing

Paid

4 plans listed

Delivery

SaaS

https://infoinlet.com/support

Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.