AskIAM

Some common pain points include:

• Prolonged approval cycles, which slow down workflow and hinder productivity
• Multiple user interfaces with overburdened email systems, where access requests are lost, ignored, or buried under a flood of messages
• Manual processing, demanding 30+ minutes per approver each day, leading to resource drain.

These aren't just operational roadblocks. They represent risk factors that undermine security, limit compliance, and negatively impact the employee experience.

The Shift: From Reactive to Agentic Identity and Access Management

AskIAM is redefining access workflows by becoming a proactive, intelligent agent within your organizations. Integrated with Microsoft Entra and collaboration platforms like Teams and AI powered tools like M365 Copilot, AskIAM delivers Agentic AI; which not only responds but initiates, recommends and automates decisions in real-time.

This shift from multiple interfaces to agentic access management moves identity governance into the age of AI-driven orchestration and human-centric design

Modern Features Powered by AskIAM + Entra

• Proactive Notifications - Know when action is needed
• In-Chat Decisions - Approve or reject in real time, within Teams
• Context on Demand - Ask "why does this user need access?" and get AI- sourced answers
• Certification Intelligence - Never miss a recertification--Agentic AI keeps you current

Core Value: What AskIAM + Entra Unlocks

Agentic Intelligence for Accelerated Decisions

• Conversational AI that understands context and adapts to user intent
• Approvals completed within chat, no switching systems
• Access requests generated, routed, and resolved with minimal friction

Productivity with Purpose

• Free up 100s of hours of manual review time annually
• Automate access flows across roles, departments, and campaigns
• Let AI handle repetitive tasks--so humans can focus on impact

Adaptive Security & Embedded Compliance

• AI-triggered alerts for unusual patterns or delayed certifications
• Real-time insights into access entitlements and campaign status
• Build-in audit trails aligned to regulatory frameworks

Maximize the Value of Your Microsoft Investment

Entra is purpose-built to power the modern enterprise with a unified, Zero Trust-aligned approach to identity and access management. It protects every user, device, and resource--across cloud and on-prem environments.

Key Benefits

• Secure Access Entra provides adaptive, risk-based access controls and continuous monitoring--ensuring only the right individuals have the right access at the right time
• Simplified Management Integrated identity governance with automated policies and lifecycle workflows streamlines complexity while supporting decentralized business models
• Operational Efficiency By consolidating identity silos into a single, cloud-native platform, Entra reduces manual effort, lowers administrative costs, and accelerates self- provisioning across hybrid ecosystems.Why IBM?
• Deep expertise in IAM, cybersecurity,

and generative AI.

• Scalable implementations across highly

regulated sectors.

• Product-agnostic, value-led solutions

aligned to your roadmap

• Continuous innovation with

human-centered design and AI-powered automation

➢Learn More: Identity and Access Management (IAM) Services |

IBM