Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
Hi Auto stands at the forefront of innovation in the quick-service restaurant (QSR) industry, offering the most adopted automated order-taking service for drive-thru QSRs. Our cutting-edge conversational AI technology is specifically engineered for the QSR domain, integrating a unique hybrid model that combines domain-specific Natural Language Processing (NLP) and Automatic Speech Recognition (ASR) with strategic human oversight. This approach ensures an exceptional accuracy rate exceeding 95%, rivaling the performance of human employees and surpassing any other service in the market.
Key Features:
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- High Accuracy: Hi Auto's AI boasts over 95% accuracy, ensuring reliable and efficient order-taking.
- Scalable Solution: The first of its kind to successfully implement voice AI at scale in restaurants, currently operational in over 400 drive-thrus with rapid expansion.
- Global Reach: Initially available in the United States, Hi Auto is now expanding its innovative services to the UK, New Zealand, and Australia.
- Award-Winning Technology: Proud recipient of the Checker's and Rally's 2023 Innovator of the Year award, recognizing our contributions to the QSR industry.Benefits for Your Business:
- Customization and Flexibility: With over three years of development coupled with extensive in-field experience, Hi Auto's solution is finely tuned to meet the specific demands of both large and small franchisees. Our on-the-ground experience in various operational settings enables us to offer highly customizable options, ensuring that our technology integrates seamlessly with different operational models and adapts to the unique workflows of each QSR. This blend of technological innovation and real-world application is what sets Hi Auto apart, making our solutions not just technologically advanced but also practically viable and efficient in everyday use.
- Mission-Critical Reliability: Engineered to support large-scale platforms, Hi Auto ensures consistent performance even in the most demanding environments.
- Brand Collaboration: Collaborating with multiple leading QSR brands, Hi Auto is a trusted partner in driving technological advancement in the food service sector.
Reach out to our sales team at info@hi.auto to get a custom private offering, based on your use-case.
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Plans and pricing as listed
1 listed- Order overage: $0.23 per overage order
- Box services: $30.00 per providing of box services
- Box installation: $1,300.00 per one-time box installation
Sources
Publisher resources
6 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
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