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Agent passport

Heidi - AI Care Partner

Heidi reduces administrative burden, enabling providers to focus on patient care.

Category
Machine Learning
Registry category
Operations & Productivity
Vendor
Heidi Health
Location
Not disclosed
Reviews
Not rated (0 reviews on the listing)
Listed on
Microsoft Marketplace
Pricing
1 plan listed
Overall Provenance
2.5/10Low
High 7–10Moderate 3–6.9Low 0–2.9

Each fact carries one Provenance score: the average of its Disclosure and Evidence scores, the same rule the page uses for the overall score. Click any score to see the math behind it.

Vendor Provenance

Who actually operates this agent.

2.6 / 10
Data element
Answer
Provenance
Source
Legal entity
Heidi Health
Publisher name on the listing; the matched company record gives no legal name
High
HQ address
Not disclosed
No headquarters on the listing or an outside record
Low
No source on record
Ownership
Not disclosed
No ownership on record
Low
No source on record
Industry
Not disclosed
Low
No source on record
Employee count
Not disclosed
Low
No source on record
Founded
2022
From the vendor's website
High
Vendor website company data (heidihealth.com), fetched 2026-08-31
Revenue
Not disclosed
Low
No source on record
About
Heidi reduces administrative burden, enabling providers to focus on patient care.
Publisher description
High

Build Provenance

What the agent is built on.

2.8 / 10
Data element
Answer
Provenance
Source
Foundation model
Not disclosed on this listing
Low
No source on record
Training data (model)
Not disclosed on this listing
No source discloses model training data
Low
No source on record
Agent framework / tools
Not disclosed on this listing
Low
No source on record
Hosting model
SaaS, hosted by the vendor
From the listing
High
Version history
2.0.0
Registry saw 5 distinct listing states across 12 captures
High

Reach Provenance

How the agent is distributed and adopted.

5.8 / 10
Data element
Answer
Provenance
Source
Distribution channel(s)
Microsoft Marketplace
Via SaaS
High
Review volume & rating
Not available
No ratings on the listing
Low
No source on record
Comments (pros)
Not available
No review text on record, so no pros could be drawn from user comments
—
No source on record
Comments (cons)
Not available
No review text on record, so no cons could be drawn from user comments
—
No source on record
Listing tenure
Not disclosed
No listed since date; last updated 2026-08-20
—
No source on record
Multi-channel presence
Single-channel
Listed on Microsoft Marketplace only in the registry
High
Public community signal
Vendor social presence
Vendor level signal
High
# installs
Not reported
Popularity index 0.35 on the marketplace; not an install count
—
No source on record
Listing type
Standard marketplace listing
From the listing
High

Data Provenance

What the vendor discloses about data handling.

1.4 / 10
Data element
Answer
Provenance
Source
Operational data sources
Not disclosed
Low
No source on record
Data residency
Not disclosed
Low
No source on record
Retention & deletion
Not disclosed
Low
No source on record
Published documentation
Legal links on the listing: Privacy Policy
Links on the listing; documents not fetched by the registry
High
Data access requirements
Not explicitly disclosed
No OAuth scope or permission list found on the listing
Low
No source on record

Compliance Provenance

What standards the vendor meets, and who verified them.

0.0 / 10
Data element
Answer
Provenance
Source
Security
SOC 2
None on record
Low
No source on record
ISO/IEC 27001
None on record
Low
No source on record
ISO/IEC 27002
None on record
—
No source on record
ISO/IEC 27017
None on record
—
No source on record
SOC 3
None on record
—
No source on record
CSA STAR
None on record
—
No source on record
Privacy
GDPR
None on record
Low
No source on record
COPPA
None on record
—
No source on record
FERPA
None on record
—
No source on record
ISO/IEC 27018
None on record
—
No source on record
Health
HIPAA
None on record
Low
No source on record
HITRUST CSF
None on record
—
No source on record
Financial
SOC 1
None on record
—
No source on record
PCI DSS
None on record
—
No source on record
SOX
None on record
—
No source on record
Government
FedRAMP
Not found on the FedRAMP Marketplace
Checked by the vendor's web domain on 2026-08-27
Low
CMMC
None on record
Low
No source on record
NIST SP 800-171
None on record
—
No source on record
AI
NIST AI RMF
None on record
Low
No source on record
Platform
3rd party certification
None on record
Low
No source on record

What the publisher says

Heidi is a leading global AI Care Partner and clinical scribe that helps healthcare organisations expand clinical capacity without adding headcount. By automating documentation and administrative work, Heidi gives clinicians more time with patients while reducing operational burden across care teams.

Heidi listens during the consult, transcribes conversations, and structures them into clear and clinically useful notes. These notes can be used for letters, summaries, and other documentation, allowing clinicians to review and finalise their work rather than writing everything from scratch. Heidi is used across emergency departments, general practice, and specialist clinics, supporting high volume clinical workflows across a broad range of specialties and care settings.

Heidi integrates with leading electronic medical record, electronic health record, and practice management systems including Epic, Athenahealth, and Cerner. The platform supports in app experiences as well as deeper system level integrations to enable reliable data flow at scale. Heidi is designed to operate across complex healthcare environments and large health systems.

Show the rest of the publisher’s description (5 more lines)

Security, privacy, and compliance are central to the design of the platform. Heidi aligns with international requirements including the Singapore Personal Data Protection Act, NHS standards, HIPAA, GDPR, and the Australian Privacy Principles. The platform holds enterprise grade security certifications such as SOC 2 and ISO 27001 and is built on secure infrastructure suitable for large healthcare organisations and technology partners.

Highlights/Benefits

  • Real-time information capture: capture consults accurately even in noisy wards, with multiple speakers and over 110 languages. Heidi understands 200+ specialties and subspecialties, adapting to any clinical environment. Combine live transcripts, uploaded medical files and linked previous visits into one complete clinical picture.
  • Custom documentation: build formats that match your specialty and audience, from referrals and discharge summaries to patient instructions. Heidi turns your words into structured notes you can quickly review and finalise, learning your templates, phrasing and tone over time.
  • Automated next steps: Ask Heidi to generate letters, follow-ups and patient summaries, suggest billing or coding detail, and surface key findings and clear to-do lists. Every consult ends with consistent documentation and a defined plan for the patient and the care team.

Preview

5 images

Plans and pricing

1 plan listed

Heidi Enterprise$0.01/year Heidi Enterprise is sold under a custom contract agreed directly with our team. This is not a standard self-serve subscription. The price shown in the marketplace is a placeholder and does not reflect your actual cost. Final pricing and terms are confirmed in a separate signed order, built around your organization's specific needs and number of licenses.

Linked repositories

Unknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed.

Publisher resources

Sources

Reading the score

Disclosure · how many sources corroborate it

NoneNo source has it. Shown red, because Unknown means Unknown.
1 sourceA single place has it. A listing and its certification page and policy docs on one marketplace count as one source.
2+ contestedTwo or more sources cover it but they do not agree. The disagreement is shown, never dropped.
2+ agreeingTwo or more genuinely separate sources agree: another marketplace, or an outside record.
Steps below are possible but not automated yet, so today they sit open.
SettleTop confirmedSettleTop confirms it directly.

Evidence · what kind of evidence backs it

NoneNo source discloses it.
PublicPublicly available info, such as reviews, listing age, or vendor firmographics like legal entity and headquarters.
Vendor statedThe vendor's own claim on its marketplace listing, website, or policy documents.
Self-attestedThe vendor's self-attested certification or operator program, a marketplace program rather than an independent audit.
Steps below are possible but not automated yet, so today they sit open.
Vendor providedThe vendor hands SettleTop the underlying material, such as an SBOM or a data policy.
Vendor attestedThe vendor signs an attestation to SettleTop.
SettleTop verifiedSettleTop verifies it directly.

The SettleTop steps above are possible but not automated yet, so today they sit open and a perfect 10 is out of reach. Open information like firmographics and reach has fewer steps to climb, so it sits a little higher for the same visible evidence.

Information shown here reflects the best available information at the time of assessment and may be incomplete, outdated, or subject to change. It should be independently verified before being relied upon for any decision. SettleTop is not liable for any errors, omissions, or decisions made in reliance on this information.

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