Heidi - AI Care Partner
Heidi Health · Operations & Productivity
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 10 captures on record
What the publisher says
As described on Microsoft Marketplace.
Heidi is a leading global AI Care Partner and clinical scribe that helps healthcare organisations expand clinical capacity without adding headcount. By automating documentation and administrative work, Heidi gives clinicians more time with patients while reducing operational burden across care teams.
Heidi listens during the consult, transcribes conversations, and structures them into clear and clinically useful notes. These notes can be used for letters, summaries, and other documentation, allowing clinicians to review and finalise their work rather than writing everything from scratch. Heidi is used across emergency departments, general practice, and specialist clinics, supporting high volume clinical workflows across a broad range of specialties and care settings.
Show the rest of the publisher’s description (6 more lines)
Heidi integrates with leading electronic medical record, electronic health record, and practice management systems including Epic, Athenahealth, and Cerner. The platform supports in app experiences as well as deeper system level integrations to enable reliable data flow at scale. Heidi is designed to operate across complex healthcare environments and large health systems.
Security, privacy, and compliance are central to the design of the platform. Heidi aligns with international requirements including the Singapore Personal Data Protection Act, NHS standards, HIPAA, GDPR, and the Australian Privacy Principles. The platform holds enterprise grade security certifications such as SOC 2 and ISO 27001 and is built on secure infrastructure suitable for large healthcare organisations and technology partners.
Highlights/Benefits
- Real-time information capture: capture consults accurately even in noisy wards, with multiple speakers and over 110 languages. Heidi understands 200+ specialties and subspecialties, adapting to any clinical environment. Combine live transcripts, uploaded medical files and linked previous visits into one complete clinical picture.
- Custom documentation: build formats that match your specialty and audience, from referrals and discharge summaries to patient instructions. Heidi turns your words into structured notes you can quickly review and finalise, learning your templates, phrasing and tone over time.
- Automated next steps: Ask Heidi to generate letters, follow-ups and patient summaries, suggest billing or coding detail, and surface key findings and clear to-do lists. Every consult ends with consistent documentation and a defined plan for the patient and the care team.
Preview
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Agent build and provenance
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- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
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3 linksEvidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.