Polaris — AI IT Support Agent
GPS · Cybersecurity & IT
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
Polaris is a self-hostable, white-label, AI-powered Level 1.5 IT-support agent that deploys into your own Azure subscription — you own every resource and your data never leaves your tenant. Your end users chat with Polaris to resolve everyday IT issues, and it takes safe, auditable action on your behalf.
What Polaris does
Show the rest of the publisher’s description (10 more lines)
- Answers from your documentation — grounded in your Hudu or IT Glue knowledge base, so answers are specific to your environment.
- Sees the device — pulls telemetry and runs live diagnostics from your RMM (NinjaOne or Datto RMM).
- Fixes things — with approval — proposes remediations (restart a service, run an allowlisted script/component) that execute only after a human approves them.
- Checks security posture — surfaces endpoint protection status and threat detections from Huntress.
- Onboards employees & escalates — runs guided onboarding and hands off to your team (Teams / PSA ticket) when needed.Built for MSPs and internal IT
- White-label — your brand, logo, and colors.
- Multi-tenant — support many client companies with strict per-tenant data isolation.
- Self-hosted & private — runs in your Azure tenant; every prompt, tool call, and approval is audit-logged.
- Bring your own AI keys — use your own Anthropic and Voyage keys, so there's no per-token markup and costs stay predictable.Licensing
Deploy free and evaluate immediately on a small free tier. Enter a license key to unlock your full user fleet — billing is handled directly with the publisher. After deployment, open the app URL and the in-product setup wizard walks you through branding, your AI keys, and connecting your tools.
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.