Genpact Claims Manager
Genpact · Operations & Productivity
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
Genpact Claims Manager is an agentic, AIpowered claims solution designed to help insurers overcome fragmented ecosystems, manual processes, and slow technology changes. Its autonomous agents orchestrate workflows, streamline decision-making, and enable straightthrough, lowtouch claims handling.
Built for medium and large insurers, the platform provides modular, flexible, and analyticsdriven capabilities that sit on top of existing claims systems to modernize operations without disrupting core platforms. Genpact Claims Manager enhances adjudication accuracy, accelerates cycle times, and offers a seamless endtoend system of engagement supported by advanced automation and realtime intelligence.
Show the rest of the publisher’s description (34 more lines)
By connecting bestinclass applications, orchestrating workflows, and enabling proactive digital interactions, Genpact Claims Manager delivers a futureready claims ecosystem that adapts quickly to evolving business needs—powered by agentic intelligence that continuously improves outcomes.
Agentic Capabilities: Autonomous Intelligence for Modern Claims
Genpact Claims Manager introduces agentic, AI-driven capabilities that elevate operational efficiency and reduce manual workload across the claims lifecycle. These autonomous agents act as intelligent digital co-workers, continuously analyzing, deciding, and orchestrating tasks across systems.
Key agentic enhancements include:
- Autonomous Task Execution
AI agents independently perform repetitive or rule-based tasks such as data extraction, document processing, or initial coverage validation.
- Proactive Workflow Orchestration
Agents monitor claim progression in real time, actively identifying bottlenecks, initiating downstream steps, gathering missing inputs, and triggering escalations.
- AI-Driven Decision Support
Agents evaluate claim severity, risk patterns, policy context, and prior outcomes to recommend or automatically execute appropriate actions.
- Real-Time Ecosystem Interaction
Agents interact with APIs, thirdparty data sources, internal systems, and partner platforms to keep claims flowing without manual intervention.
- SelfImproving Intelligence
Through continuous learning loops, agentic components refine their outputs based on user decisions, claim outcomes, and operational data.
These capabilities significantly reduce claim cycle times, improve accuracy, and empower adjusters to focus on highvalue, complex decision-making.
Key Benefits
- Predefined Chassis for P&C Claims
Accelerates configuration for property adjudication, repair, contents replacement, warranty management, and auto claims.
- Digital Ecosystem Platform
Provides a robust platform for orchestrating interactions between multiple systems and applications.
- Published APIs and Integrations
Offers published APIs and existing integrations with industry-leading solutions.
- Dynamic Operations Management
Enables dynamic management of operations ensuring efficient workflow execution.
- System-Driven Workflows
Supports workflows that enable SLA tracking, monitoring, and compliance enforcement.
- StraightThrough Processing
Facilitates straightthrough processing, reducing manual intervention.
- Advanced Analytics
Integrates analytics for early identification of claim severity risks.
- Flexibility and Speed to Market
Accelerates time-to-market for new solutions through modular and configurable components.
- Modernization of Claim Operations
Leverages digital and agentic technologies to improve operational efficiency.
Preview
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Plans and pricing as listed
2 listed- Additional Usage: $0.01 per genpact tier
- Additional Usage: $0.01 per genpact tier
- Additional Usage: $0.01 per genpact tier
- Additional Usage: $0.01 per genpact tier
- Additional Usage: $0.01 per genpact tier
Sources
Publisher resources
1 linkLinked repositories
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