Post Payment Audit and Recovery Application for Retailers

Genpact Post

Payment Audit tool is designed to drive end to end audit and recovery

activities on one flexible cloud based platform including generation of

business insights. Leveraging

advanced data analytics these audits meticulously examine large volumes of

payment data to detect anomalies, duplicate transactions, overpayments, and

non-compliant payments that standard reviews may overlook. The audit engine has

been trained on multiple leakage models to identify leakage scenarios in a

retail environment ranging from allowances, volumes, margin loss, damages and

other retail audit scenarios. This

sophisticated analysis not only recovers lost funds but also provides

predictive insights to prevent future issues, leading to a reduction in

operational costs and enhanced financial control.

Built for retail

audit, Genpact Post Payment Audit tool is backed by more than a decade of

Genpact’s experience in the retail industry. The application enables secured

data transfer and going through data modeling and analysis followed by

exception allocation to audit team members, review of audit status and claim

governance process through dynamic workflow. The application is customizable and

facilitates multi-lingual support for your global requirements.

The

solution can be implemented without major disruption to business as usual. You

can opt to run it as a managed services model where you provide us your data

and our teams will audit and recover savings for you or host it on a cloud

environment of your choice.

The

application supports the following audit activities through its end to end

integration:

• Data

Ingestion – this is a combination of structured and unstructured data sets

comprising of sales, purchase, master, invoicing and other data sets relevant

for retail audit. The frequency of data

ingestion can vary based on Audit Gantt chart.

• Data

Analytics – Our data engineering and audit experts help tweak our audit models

to analyse your data and identify sharper exceptions. The engine also learns from false positives

over audit cycles and focuses to reduce false positives.

• Audit

and Exception Management – Module helps allocate exceptions to audit team,

track competition status and flag exceptions

• Claims

Module – Claims can be raised from the audit module directly to suppliers. The details of the claims are pre-populated

based on details available in data sets.

The claims can be customized based on your requirements.

• Claims

Governance – Monitoring the status of claims, supplier responses and responding

to supplier queries through a dynamic built in workflow.

• Recovery

Insights – Customizable business insights cockpit which provides intel on

recovery areas, root causes, trends, volumetric information and other relevant

details of the audit program. The

insights can be shared across merchant and other groups.