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Fuzzlab Limited · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
Communication Centre is a centralised outbound messaging platform that enables organisations to communicate with customers quickly, securely, and at scale.
The platform allows teams to broadcast notifications, alerts, updates, and surveys across digital channels including SMS, WhatsApp, and web messaging. Campaigns can be scheduled, automated, or triggered by business events, ensuring timely communication with the right audience.
Show the rest of the publisher’s description (3 more lines)
Communication Centre includes tools for campaign management, response handling, and real-time insight into engagement and delivery performance. Integration with CRM and enterprise systems enables organizations to personalize messages, automate workflows, and maintain a complete record of customer interactions.
Built on Microsoft Azure, the platform supports secure, compliant messaging with full auditability and governance controls. This makes it particularly well suited to regulated sectors such as housing, public services, and customer service operations.
Communication Centre helps organisations improve customer engagement, reduce operational overhead, and deliver consistent communications across multiple digital channels.
Preview
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Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Publisher resources
2 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.