Evidence tier Source Confirmed · 6 captures on record
What the publisher says
As described on Microsoft Marketplace.
BEA is your hotel's AI concierge:
- she handles guest conversations across
Show the rest of the publisher’s description (19 more lines)
email, WhatsApp, and phone
- she responds naturally in any language,
24/7
- she notifies your staff if any information is missing in the knowledge baseBE-A doesn't just answer questions, she also:
- books rooms
- manages availability checks, pricing
- handles reservations from first inquiry to
final confirmation, without burdening your staff.
- routes inquiries to the right departments
- enables intelligent and complex automation
BEA plugs into the
tools you already use: from your PMS and booking engines to email
providers and telephony systems, so deployment is fast and
disruption-free.
Every answer is grounded in your hotel's real data - your room types, your rates, your policies - so guests get accurate,
on-brand responses every single time.
Your team stays in control
through a clean, intuitive dashboard where they can monitor every
conversation, step in when needed, and watch AI handle the rest.
Preview
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Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.