EBM (The Enterprise Bot Manager)
EBM · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
THE ENTERPRISE CONVERSATIONAL AI / CHATBOT PLATFORM & AGENCY.
Go beyond chatbots by empowering your council to embrace conversational AI and create, manage and scale engaging digital assistants.
Show the rest of the publisher’s description (10 more lines)
EBM (The Enterprise Bot Manager) is a no-code/low-code platform that can provide you with the tools and operating model required to quickly and effectively deliver your digital assistant program and to manage and monitor it for continued success. Automate customer and employee conversations, business processes and tasks so that people can add value in the areas that can't be automated. Using the latest Machine Learning algorithms and integrated with the best-in-class Natural Language Processing providers, EBM streamlines processes and enables you to maintain complete control of your data and IP.
All-in-one chatbot management software
EBM provides the features to fulfil the majority of your key requirements out-of-the-box and helps accelerate the development of bespoke features.
- Content management. Create, test, monitor and manage content with our easy to use visual content builder
- Content templates. Quickly and efficiently start building you chatbots with ready-to-use templates and customise them however you like
- Work collaboratively. Manage multiple teams working collaboratively on bots across the organisation
- Channel integrations. Integrates with key messaging / voice channels so your users can interact with your bot whenever and however they prefer
- System integrations. Integrate with multiple channels and back end platforms to control your end-to-end customer bot journey
- Advanced analytics. Pinpoint high impact content areas to retrain and drive business objectives / metrics
- Enterprise readiness. Maintain ownership and control of data and IP on a scalable and secure infrastructure
Preview
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Publisher resources
4 linksLinked repositories
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