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Agent passport
TeamsCoreIQ for Microsoft Teams
Azure OpenAI powered Microsoft Teams telephony analytics
- Category
- AI Apps and Agents
- Registry category
- Intelligence & ResearchBusiness Intelligence & Analytics
- Vendor
- Ezaix Inc.
- Location
- Not disclosed
- Reviews
- Not rated (0 reviews on the listing)
- Listed on
- Microsoft Marketplace
- Pricing
- 2 plans listed
Overall Provenance
4.5/10Moderate
High 7–10Moderate 3–6.9Low 0–2.9
Each fact carries one Provenance score: the average of its Disclosure and Evidence scores, the same rule the page uses for the overall score. Click any score to see the math behind it.
Vendor Provenance
Who actually operates this agent.
2.1 / 10
Data element
Answer
Provenance
Source
Legal entity
Ezaix Inc.
Publisher name on the listing; the matched company record gives no legal name
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
HQ address
Not disclosed
No headquarters on the listing or an outside record
Low
No source on record
Ownership
Not disclosed
No ownership on record
Low
No source on record
Industry
Not disclosed
Low
No source on record
Employee count
Not disclosed
Low
No source on record
Founded
Not disclosed
Low
No source on record
Revenue
Not disclosed
Low
No source on record
About
Azure OpenAI powered Microsoft Teams telephony analytics
Publisher description
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Build Provenance
What the agent is built on.
5.8 / 10
Data element
Answer
Provenance
Source
Foundation model
Azure OpenAI
From the listing
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Training data (model)
Not disclosed on this listing
No source discloses model training data
Low
No source on record
Agent framework / tools
Microsoft Graph
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Hosting model
SaaS, hosted by the vendor
Certification page: Saas
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Certification page (opens in a new tab)docs.microsoft.com
Version history
1.0.0
Registry saw 4 distinct listing states across 10 captures
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Reach Provenance
How the agent is distributed and adopted.
5.8 / 10
Data element
Answer
Provenance
Source
Distribution channel(s)
Microsoft Marketplace
Via SaaS
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Review volume & rating
Not available
No ratings on the listing
Low
No source on record
Comments (pros)
Not available
No review text on record, so no pros could be drawn from user comments
—
No source on record
Comments (cons)
Not available
No review text on record, so no cons could be drawn from user comments
—
No source on record
Listing tenure
Not disclosed
No listed since date; last updated 2026-08-12
—
No source on record
Multi-channel presence
Single-channel
Listed on Microsoft Marketplace only in the registry
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Public community signal
Vendor social presence
Vendor level signal
High
Vendor website company data (ezaix.com), fetched 2026-08-31
# installs
Not reported
Popularity index 0.00 on the marketplace; not an install count
—
No source on record
Listing type
Self attested app
From the listing
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Data Provenance
What the vendor discloses about data handling.
7.4 / 10
Data element
Answer
Provenance
Source
Operational data sources
Call ID, Caller ID, Time of call, Duration of calls, Call detail records, ISP information, User name
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Data residency
United States of America
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Retention & deletion
Data retained after account termination: Not retained
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Published documentation
Legal links on the listing: Privacy Policy, License Terms
Links on the listing; documents not fetched by the registry
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Privacy Policy (opens in a new tab)ezaix.com
License Terms (opens in a new tab)go.microsoft.com
Data access requirements
3 permission scopes requested
CallRecord-PstnCalls.Read.All, CallRecords.Read.All, User.Read.All
High
Certification page (opens in a new tab)docs.microsoft.com
Compliance Provenance
What standards the vendor meets, and who verified them.
1.3 / 10
Data element
Answer
Provenance
Source
Security
SOC 2
None on record
Low
No source on record
ISO/IEC 27001
None on record
Low
No source on record
ISO/IEC 27002
None on record
—
No source on record
ISO/IEC 27017
None on record
—
No source on record
SOC 3
None on record
—
No source on record
CSA STAR
None on record
—
No source on record
Privacy
GDPR
None on record
Low
No source on record
COPPA
None on record
—
No source on record
FERPA
None on record
—
No source on record
ISO/IEC 27018
None on record
—
No source on record
Health
HIPAA
None on record
Low
No source on record
HITRUST CSF
None on record
—
No source on record
Financial
SOC 1
None on record
—
No source on record
PCI DSS
None on record
—
No source on record
SOX
None on record
—
No source on record
Government
FedRAMP
Not found on the FedRAMP Marketplace
Checked by the vendor's web domain on 2026-08-27
Low
SettleTop search (opens in a new tab)fedramp.gov
CMMC
None on record
Low
No source on record
NIST SP 800-171
None on record
—
No source on record
AI
NIST AI RMF
None on record
Low
No source on record
Platform
3rd party certification
Microsoft 365 App Certification (self attested)
Certification page hosted by the marketplace operator
High
Certification page (opens in a new tab)docs.microsoft.com
Marketplace listing (opens in a new tab)marketplace.microsoft.com
What the publisher says
TeamsCoreIQ: Azure OpenAI-Powered Microsoft Teams Root Cause Analysis Suite
Overview: TeamsCoreIQ revolutionizes Microsoft Teams management by leveraging Azure OpenAI to provide AI-powered root cause analysis and enhanced alerts. This comprehensive solution automates the ongoing management of Microsoft Teams collaborations, offering an all-encompassing admin buddy for Microsoft 365 environments. Simplify complex tasks and enhance operational efficiency with our robust suite of tools.
Key Features:
Show the rest of the publisher’s description (15 more lines)
- Azure OpenAI Integration: Employs Azure OpenAI for intelligent diagnostics and decision-making, enhancing telephony management and root cause analysis.
- Advanced Call Quality Analytics: Utilizes sophisticated analytics to ensure optimal call quality with insights into network conditions affecting telephony.
- AI-Driven Root Cause Analysis (RCA): Automatically identifies and resolves telephony issues, minimizing downtime and enhancing communication reliability.
- Dynamic Dashboard: Offers a single-pane view with actionable insights for complete control over telephony resources.
- SBC Monitoring and ISP Analytics: Ensures optimal performance of Session Border Controllers and internet service providers, crucial for maintaining system integrity and security.
- Proactive Alerts and Customizable Reporting: Stay ahead of issues with real-time alerts and generate customizable reports for comprehensive oversight.
- Enhanced Compliance and Security: Meets global standards with advanced security protocols and role-based access controls.
- Scalable Architecture: Easily scales to meet the growing needs of organizations, supporting an expansive range of telephony features.
Benefits:
- Operational Efficiency: Drastically cut manual overhead with automated processes and AI-driven optimizations.
- Superior Call Quality and User Experience: Ensure high-quality communications with extensive analytics and real-time troubleshooting.
- Cost-Effective Management: Reduce expenses through efficient resource management and predictive analytics.
- Flexible and Robust: Adapt to organizational growth and changing needs without sacrificing performance or security.
Ideal For: Businesses of all sizes looking to empower their Microsoft Teams environments with cutting-edge technology, ensuring a seamless, efficient, and secure communication experience.
Elevate your Microsoft Teams experience with TeamsCoreIQ, your ultimate tool for telephony automation and management, powered by Azure OpenAI.
Preview
1 imagePlans and pricing
2 plans listed
2 Year plan Flat Rate$400.00/month Additional Users (2-Year): $220.00 per additional user (2-year) · 2 Year plan Flat Rate
3 Year plan Flat Rate$300.00/month Additional Users (3-Year): $300.00 per additional user (3-year) · 3 Year plan Flat Rate
Linked repositories
Unknown
Unknown means this listing does not publish a repository. It is not a statement that the code is closed.
Publisher resources
Sources
- Marketplace listingMicrosoft Marketplace (opens in a new tab)
- Certification pagedocs.microsoft.com (opens in a new tab)
- Legal linkPrivacy Policy (opens in a new tab)
- Legal linkLicense Terms (opens in a new tab)
- Company recordVendor website company data, matched on ezaix.com
Reading the score
Disclosure · how many sources corroborate it
NoneNo source has it. Shown red, because Unknown means Unknown.
1 sourceA single place has it. A listing and its certification page and policy docs on one marketplace count as one source.
2+ contestedTwo or more sources cover it but they do not agree. The disagreement is shown, never dropped.
2+ agreeingTwo or more genuinely separate sources agree: another marketplace, or an outside record.
Steps below are possible but not automated yet, so today they sit open.
SettleTop confirmedSettleTop confirms it directly.
Evidence · what kind of evidence backs it
NoneNo source discloses it.
PublicPublicly available info, such as reviews, listing age, or vendor firmographics like legal entity and headquarters.
Vendor statedThe vendor's own claim on its marketplace listing, website, or policy documents.
Self-attestedThe vendor's self-attested certification or operator program, a marketplace program rather than an independent audit.
Steps below are possible but not automated yet, so today they sit open.
Vendor providedThe vendor hands SettleTop the underlying material, such as an SBOM or a data policy.
Vendor attestedThe vendor signs an attestation to SettleTop.
SettleTop verifiedSettleTop verifies it directly.
The SettleTop steps above are possible but not automated yet, so today they sit open and a perfect 10 is out of reach. Open information like firmographics and reach has fewer steps to climb, so it sits a little higher for the same visible evidence.
Information shown here reflects the best available information at the time of assessment and may be incomplete, outdated, or subject to change. It should be independently verified before being relied upon for any decision. SettleTop is not liable for any errors, omissions, or decisions made in reliance on this information.
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