Transform Customer Experience with Voice AI
EngagelyAi Private Limited · Intelligence & Research
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 6 captures on record
What the publisher says
As described on Microsoft Marketplace.
Automate your customer support seamlessly by integrating Engagely's voice AI solution with your existing IVR system. Our voice bot delivers lifelike conversations in 120+ languages, including various dialects, speaking styles, and emotions. Using the most advanced speech recognition and response technology, it enables instant, accurate, and personalized customer support and engagements.
Key Benefits of AI Powered Voice Bot-
Show the rest of the publisher’s description (30 more lines)
· Ensures assistance anytime, anywhere
· Resolves multiple inquiries simultaneously
· Reduces wait times and improves agent productivity
· Reduces operational costs
· Provides accurate and consistent answers to queries
· Handles increasing call volumes without additional resources
· Analyzes customer data for personalized responses
· Enhances overall customer satisfaction
Key Features-
· Omnichannel Deployment: Universal deployment across channels
· Comprehensive Voice Bot: Manages queries, transcribes in real-time, and enhances interaction quality insights
· Natural Conversation Handling: Supports seamless interactions
· Diverse Language Support: Understands 120+ languages and accents
· Call Stability: Prevents drops for improved satisfaction
· Real-time Speech-to-Text: Accelerates quality screening and decision-making insights
· Robust Security: Enterprise-grade standards for confidence
· Live Analytics: Derives insights from user behavior
What makes Engagely AI powered Voice bot different from others-
· Generative AI Enhancements: Human-like and contextually relevant responses.
· Effortless System Integration: Seamless integration with existing IVR systems.
· Inbound Calling Automation: Dynamic, human-like experience with zero wait times.
· Outbound Calling Efficiency: Extend outreach without increasing headcount.
· Call Center Software Support: AI-powered solutions for omnichannel customer support
About Engagely.ai-
Engagely.ai, an award-winning total CX automation platform, crafts exceptional journeys for businesses and their customers. Serving as a one-stop platform, it empowers enterprises with its No-code, Omnichannel, and Multilingual solution, powered by Generative AI.
What our customers say-
“Given the sheer magnitude of queries possible in a banking environment it is a challenge to design a suitable solution- this was done well by the engagely.ai team. It calls for understanding the context and detailing- Well done!”
- Anand Bhatia, CMO - Fino Payments Bank
Try Engagely.ai now
Enhance customer connections with Engagely.ai's advanced AI voice customer service. Combat high call volumes effectively. Contact our AI expert to see how our Voice bot can solve your business challenges.
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Sources
Publisher resources
5 linksLinked repositories
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