Enterprise Bot Omni Channel AI (Chatbot, Voicebot, Emailbot Powered with ChatGPT GPT4 by OpenAI)
Enterprise Bot GmbH · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
Introducing Enterprise Bot - the Omnichannel CX Support Suite designed to give your customers the experience they deserve. We understand the importance of providing seamless customer support across multiple channels, which is why we have created a suite of tools that integrate with your existing platforms to streamline communication and ensure faster incident resolution. Some of the well-known companies that have achieved automation and cost savings through our services include DHL, Generali, SIX (Swiss stock exchange), SwissQuote, SBB, NS, and Esprit with our services powering 27% of the EU rail industry and over 22% of the Swiss Healthcare industry.
You can choose from a multitude of features that you can activate individually or simultaneously to your enterprise needs including:
Show the rest of the publisher’s description (11 more lines)
- Live-chat
- Co-browsing
- Chat bot
- Voice bot
- Email bot
- Low code process automation
We integrate into platforms such as Genesys, Salesforce, BMC, TopDesk, Freshdesk, Zendesk, and more to ensure that we can help you on whichever platform you choose. In addition, our chatbot can be added to your website, while our voice bot can be seamlessly integrated into your call center. You can also leverage our Email response automation tool that works with Outlook or Gmail.
One of the advantages of our Omnichannel CX Support Suite is the ability to provide personalized interaction for each customer. By utilizing real-time customer data and leveraging NLP and Meta-Learning, EBCx ensures that your customers can interact with your organization in the way they prefer. With Enterprise Bot's EBCX, you can have a unified view of your customer journey across channels. No more separate logins or generating multiple reports, our comprehensive reports will give you a real picture of every channel utilization.
Technology: Our deep learning framework and various AI models, including ChatGPT and GPT3 are available to power your automation journey.
Join the many businesses already using Enterprise Bot's Omnichannel CX Support Suite to improve their customer support experience.
Interested in Enterprise Bot's suite of products and want to know more about our case studies? Don't hesitate to contact us at sales@enterprisebot.ai, and we'll be delighted to guide you on how our services can revolutionize your contact center and fulfill your AI and automation requirements.
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- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
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3 linksLinked repositories
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