Ema Employee Assistant - AI Employee
Ema Unlimited · HR & Talent
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
From simple policy lookups to hands-off actions, Ema's Employee Assistant reads employee inputs (including “my” and persona tags), pulls authoritative answers from company documents, performs actions like applying leave or creating ServiceNow tickets, and produces concise, auditable answers. It reduces help desk load, speeds employee resolution, and increases satisfaction by delivering instant, contextual responses tailored to an employee’s band and country — all while keeping managers and HR in the loop. Employees can engage with this AI Employee across any channel or via chat in Teams, Slack or Employee Portal.
Business Impact
Show the rest of the publisher’s description (13 more lines)
Eliminates HR backlogs and improves employee experience. Fortune 500 organizations reduced HR ops workload by 55%.
Core Capabilities
- Natural-language employee Q&A with persona-aware answers (band/country)
- Document search + citation-backed answers (retrieves table data, policies)
- Action automation: check holiday calendar, apply leave, fetch leave balance
- Ticket automation & lifecycle: create, comment, list, and update ServiceNow tickets
- Multi-channel embedding (Teams, Slack, Employee Portal) and conversational session management
- Auditability, PII handling and selective document citation for compliance
About Ema’s AI Employees
First, enterprise-grade autonomy. Ema’s Generative Workflow Engine orchestrates multiple agents, including voice agents and browser agents, so AI Employees can execute full workflows end to end with safe retries and human-in-the-loop controls.
Second, accuracy at scale. Under the hood, EmaFusion dynamically combines models from more than 100 models to optimize accuracy and cost in real time.
Third, end-to-end actionability. With more than 200 native integrations and an App Navigator that works even without APIs, Ema executes work across ERP, CRM, HR, and legacy systems.
Finally, trust and compliance. Built on SOC 2, HIPAA, GDPR, ISO 27001 and ISO 42001 with full audit logs.
Preview
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Plans and pricing as listed
1 listedSources
Publisher resources
7 linksLinked repositories
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